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Being Genuine

Being GenuineBlogCulture

Being Genuine – Part VI

by Ron Potter December 20, 2018

This series of blog posts is based on an article written by Travis Bradberry in Forbes titled “12 Habits of Genuine People.” Be sure to check out last week’s installment here.

Here is his list of 12:

  1. They don’t try to make people like them.
  2. They don’t pass judgment.
  3. They forge their own paths.
  4. They are generous.
  5. They treat everyone with respect.
  6. They aren’t motivated by material things.
  7. They are Trustworthy.
  8. They are thick-skinned.
  9. They put away their phones.
  10. They aren’t driven by ego.
  11. They aren’t hypocrites.
  12. They don’t brag.

In this blog, I would like to consolidate points 1, 2 and 7.

They are Trustworthy

What does it mean to be trustworthy? Mr. Bradberry writes in the original Forbes article,

People gravitate toward those who are genuine because they know they can trust them. It is difficult to like someone when you don’t know who they really are and how they really feel. Genuine people mean that they say, and if they make a commitment, they keep it. You know that if they say something, it’s because they believe it to be true.

I would interpret his words for being trustworthy as having integrity. The dictionary uses the words “strong moral principles, moral uprightness, being whole, undivided” to describe integrity.

Bradberry says it’s difficult to like someone when you don’t know who they really are. I say it’s difficult to be influenced by someone who you don’t believe to have integrity. Without integrity (or being trustworthy) you have no ability to influence. Without the ability to influence, you have very little worth.

They Don’t Pass Judgment

I will once again go back to Mr. Bradberry’s words,

Genuine people are open-minded. No one wants to have a conversation with someone who has already formed an opinion and is not willing to listen.

Scott Fitzgerald said, “The test of a first-rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability to function.”

Genuine people listen with the intent to understand and are perfectly willing to accept opposing ideas as both being valid at the same time. We talked about this in the last blog which described Genuine People as being “thick-skinned”, or in my words, comfortable in their own skin.

Genuine people are open-minded.

They don’t try to make people like them

This is the number one attribute of Genuine People identified in Travis Bradberry’s article.

We talked about Aristotle’s Levels of Happiness in our last blog. He identified Level 4 as Sublime Beatitudo: Providing blessings with such excellence and grandeur as to inspire great admiration or awe.

The words that Aristotle used for Level 4 were Truth, Love, Beauty, Unity (I’ve seen different interpretations the fourth attribute, but I’ve enjoyed the concept of Unity in terms of building great teams.)

I believe that one mistake made today is assuming that the first two, Truth and Love are opposite ends of a continuum. All too often people believe they can either tell a person the truth or love (offer them respect) them. However, they exist on different axes of the chart.

Think of Truth being the scale up the left side of the chart and Love being the scale along the bottom of the chart.

Low Truth, Low Love – Manipulative Insensitivity.

The receiver doesn’t believe the sender is speaking the truth nor do they exhibit any respect. It just feels manipulative.

High Truth, Low Love – Obnoxious Aggression

The receiver knows the sender is speaking the truth as they see it but with no respect. It’s just aggressive behavior.

Low Truth, High Love – Ruinous Empathy

The receiver may feel the respect from the sender but knows they are not getting the whole truth. This leaves them with an inability to improve.

High Truth, High Love – Positive Candor

The receiver feels respected and at the same time is given the truth they need to improve. This creates the ability to learn.

Genuine people want to help the people grow and develop. Genuine people want to grow and develop themselves. This requires both Truth and Love on everyone’s part. Simply getting people to like you doesn’t help and doesn’t work in the end.

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Being GenuineBlogCulture

Being Genuine – Part V

by Ron Potter December 13, 2018

This series of posts is based on an article written by Travis Bradberry in Forbes titled “12 Habits of Genuine People.”  You can catch last week’s discussion here.

Here is his list of 12:

  1. They don’t try to make people like them.
  2. They don’t pass judgment.
  3. They forge their own paths.
  4. They are generous.
  5. They treat everyone with respect.
  6. They aren’t motivated by material things.
  7. They are Trustworthy.
  8. They are thick-skinned.
  9. They put away their phones.
  10. They aren’t driven by ego.
  11. They aren’t hypocrites.
  12. They don’t brag.

In this post, I would like to consolidate points 8 and 3.

Thick Skinned and Forge their Own Paths

Thick Skinned or Comfortable in Their Own Skin.

Thick Skinned is an interesting concept. The dictionary definition says “insensitive to criticism or insults.” This seems to say that in their desire to forge their own paths, they are a “damn the torpedoes, full steam ahead” kind of person. This seems to indicate a loner or a person totally on an island forging their own paths.

I don’t experience genuine people that way. To me a genuine person is warm and open, inviting and embracing. They’re not a loner or an isolated figure taking on the world with their own view of how things should or could work. They’re engaging and inviting. They’re genuine!

I don’t find genuine people thick-skinned, I find them practical, looking for truth and reality and being open to different perspectives and understanding. The reason they don’t seem to be affected by criticism and insults is that they are confident of who they are yet open to other’s beliefs and assumptions. They don’t take statements as criticism or insults because they see others as trying to express a different point of view, even if they’re doing it very poorly.

I wouldn’t consider genuine people as thick skinned, I would consider them as being comfortable in their own skin. They’ve been open to criticism and different points of view while being self-reflective enough to put the other point of view in perspective with their own view of the world.

Forge Their Own Path

Again, I don’t see genuine people forging their own path in complete isolation. They are constantly looking at, listening to and trying to understand the world around them. They do however remain optimistic about forging a path to a new and better place. While they do experience discouragement, they don’t really get discouraged. While they do face obstacles, they don’t feel like or behave like victims. Maybe we can think of them as the early pioneers. What moved them forward through great setbacks, discouragement and obstacles was their belief in a better life in the west.

They didn’t do it alone. Those who tried died. They didn’t do it without the guidance of those who went before them. They were realistic about the obstacles, threats, and dangers. Yet, they kept going. Forging their “own” paths.

Their “courage” came from their vision of a better future. But the path they took was with other people to offer support and care as well as guides and mentors who have experienced some if not all the path forward.

Genuine people are comfortable in their own skin and forge a path to a new and better future with companions along the way.

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Being GenuineBlogCulture

Being Genuine – Part IV

by Ron Potter December 6, 2018

This series of blog posts is based on an article written by Travis Bradberry in Forbes titled “12 Habits of Genuine People.” You can read the previous post here.

Here is his list of 12:

  1. They don’t try to make people like them.
  2. They don’t pass judgment.
  3. They forge their own paths.
  4. They are generous.
  5. They treat everyone with respect.
  6. They aren’t motivated by material things.
  7. They are Trustworthy.
  8. They are thick-skinned.
  9. They put away their phones.
  10. They aren’t driven by ego.
  11. They aren’t hypocrites.
  12. They don’t brag.

In this blog, I would like to consolidate points 4 and 6.

Generous and not motivated by material things.

For several years I have been using Aristotle’s framework of the pursuit of happiness to talk about leadership and team building.

Aristotle concluded that what makes us uniquely human is our pursuit of happiness. No other animal gets up in the morning trying to figure out what will make them happy. Our forefathers thought this concept was so important that they included it in the opening paragraph of our Declaration of Independence.

We hold these truths to be sacred and undeniable; that all men are created equal and independent, that from that equal creation they derive rights inherent and inalienable, among which are the preservation of life, & liberty, and the pursuit of happiness.

Psychology Today says that Aristotle was discovering “the best way to lead our lives and give it meaning.”

Aristotle defines four levels in our pursuit of happiness. While there is a progression from levels 1 to 4 in our pursuit of a meaningful life, it is also obvious that we’re constantly cycling through the levels, never leaving any one of them entirely behind. But, Aristotle does tell us that at any point in time, one of the four levels will identify our dominant pursuit of happiness at the moment.

Level One: Sensual, maximum pleasure, minimum pain. Searching for happiness through our senses; sight, smell, hearing, taste, and touch.

Level Two: Ego and pride. Winning, achieving, producing, being the top dog.

Level Three: Beatitudes. Blessing others

Level four: Sublime Beatitudes. Accomplishing great things together.

Level Two, our ego and pride are the toughest one to overcome and move on to the Blessings. We’re hard-wired to function at the first two levels. It takes discipline, understanding and need for personal growth to move towards “the best way to lead our lives and give it meaning.”

Being generous and not being motivated by material things is the result of moving from level two to level three happiness.

Genuine people live predominately in pursuit of happiness at level 3.

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Being GenuineBlogCulture

Being Genuine – Part III

by Ron Potter November 29, 2018

This blog series is based on an article written by Travis Bradberry in Forbes titled “12 Habits of Genuine People.” You can read the previous installments here and here.

Here is his list of 12:

  1. They don’t try to make people like them.
  2. They don’t pass judgment.
  3. They forge their own paths.
  4. They are generous.
  5. They treat everyone with respect.
  6. They aren’t motivated by material things.
  7. They are Trustworthy.
  8. They are thick-skinned.
  9. They put away their phones.
  10. They aren’t driven by ego.
  11. They aren’t hypocrites.
  12. They don’t brag.

In this post I would like to consolidate points 5 and 9.

Phones and Respect

The real focus here is point number 9, “They put away their phones.” But I believe it relates directly to point 5, “They treat everyone with respect.”

When Bradberry writes about point number five, he emphasizes everyone. I don’t want to lose that emphasis. Genuine people treat all people with respect. You can watch their interactions with people who are farther up the organizational structure and people who are on the bottom rungs. It doesn’t make any difference. By observing their actions, you could not tell where the person “ranked” based on the interchange. One of my best indicators is how people treat wait staff when they encounter them. I have a high regard for people who treat the people who are serving them with great respect.

Phones

There is so much research on the bad impact of having our phones front and center all the time it would take an entire book to go into the impact. All negative impact.

I run a lot of team meetings in my work. To me, good teaming is at the heart of great organizations. The name of my company starts with the word Team. I’ve been facilitating meetings as a consultant for nearly 30 years and was either running them or a part of them in the corporate world for 20 years prior to that. Nothing! Nothing disrupts and minimizes the productivity of team meetings more than phones.

I’ve seen CEO’s keep their phone just under the lip of the table assuming that no one will notice their constant peeks or their occasional responses to email or messages. Do they really think everyone else in the room is that stupid? Apparently.

I’ve watched the MD get a text and immediately get up with a show of how important they are and explain that they need to answer this right away. A young working mom told me once that she received so many calls from her children over this argument or that disagreement that she finally resorted to one question. “Is there blood involved?” If not, she’ll handle it later. That young mom had apparently learned more than an MD. If there’s no blood involved, don’t exhibit the disrespect by leaving the room for an “important” call.

Seek to Understand First

Steven Covey wrote the book 7 Habits of Highly Effective People. Rule number 5 is “Seek First to Understand, Then to be Understood.” Mr. Covey had discovered that as human beings, we’re much more interested in listening to your point of view once you’ve shown the respect to fully listen to and understand my point of view. Having a phone in hand during the conversations sends the message that you’re really not fully interested in understanding. There are far more important things to respond to on my phone than stand here and listen to your point of view.

Put the Phone Away

Putting the phone away not only makes you a more genuine person, a person that people want to follow. It also makes you much more effective. If leadership and effectiveness are two things you believe will benefit you in the long run, PUT THE PHONE AWAY!

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Being GenuineBlogCulture

Being Genuine – Part II

by Ron Potter November 8, 2018

In my last blog post, I set up this series of posts based on an article written by Travis Bradberry in Forbes a couple of years ago titled “12 Habits of Genuine People.”

Here is his list of 12:

  1. They don’t try to make people like them.
  2. They don’t pass judgment.
  3. They forge their own paths.
  4. They are generous.
  5. They treat everyone with respect.
  6. They aren’t motivated by material things.
  7. They are trustworthy.
  8. They are thick-skinned.
  9. They put away their phones.
  10. They aren’t driven by ego.
  11. They aren’t hypocrites.
  12. They don’t brag.

I would like to add my comments and observations to these over the next few blogs.

Ego, Hypocrite, Braggart

Let me start by consolidating the last three on the list, Genuine people aren’t driven by ego, aren’t hypocrites and don’t brag. These three are related in some way.

Ego and bragging are driven by fear. Every time someone says to me, “That person certainly has a big ego”, my first reaction is to wonder what it is they fear. I’m going to suggest that we all have a fear of “being found out.” I know that I deal with this one a lot. Once they discover that I’m just a simple guy from a small town with a degree in engineering (rather than psychology or organizational development) they’ll wonder why I’m here to be a team and leadership consultant/coach. But if we realize that we each bring a unique experience, understanding, and curiosity to every situation, we begin to realize that we do indeed have value. We don’t need to brag about it or let our ego get in the way.

Being a hypocrite is slightly different in that they don’t necessarily practice what they preach. The root of the word meant “stage actor”. The actor was pretending to be someone they weren’t. Being a hypocrite is putting up a false front, pretending to be someone you’re not. It takes the concept of “being found out” one step further. A hypocrite has no intention of being found out. No intention of being genuine or real. They’ll put on their game face and keep up the false front in any circumstance. You never really know who they are or what they really stand for.

I have two experiences with my clients that penetrate their “game face.” One is when I do a feedback session with them and another is when I run an exercise I call “Human Beings, not Human Doings” in team sessions.

Shedding the Game Face

As part of my consulting practice, I often do 360 feedback sessions. It gains the term 360 because it gathers data from all around the candidate, Direct Reports, Peers, and Boss.

I’ve noticed through the years that my client will walk into these sessions with a very strong “game face.” Whatever they see as their signature approach, direct, unyielding, humorous, carefree, it doesn’t make a difference, they’re determined to maintain that game face through the session.

However, as we begin to investigate the depths of the feedback and the responses from the 360 are different than the self-assessment, I notice a change in their face. It’s a real physical change. Muscles begin to relax or deform, eyes seem less steely, the shape of the mouth can change dramatically. When they begin to drop their protective barrier and begin receiving real, direct feedback their game face begins to change. Their face begins to change. They turn to a more genuine person.

Another exercise I run is Human Beings, not Human Doings. In this exercise performed with a team, each person talks about people or events which have profoundly shaped their values and behaviors. For a moment people are talking about who they are, not what they do. This exercise has never failed to include tears, hearty laughter, great sympathy, and real understanding. For a moment, people have shed their game face.

Genuine Person

When you’re a genuine person, there is no need for ego, hypocrisy or bragging. Every human being is unique, wonderful, enjoyable, enthusiastic and curious. Don’t hide behind your game face. Don’t be an actor on stage. Be a genuine human being. People will want to be part your world and what you stand for. This is the basis for great leadership.

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Being GenuineBlogCulture

Being Genuine – Part I

by Ron Potter November 1, 2018

A couple of years ago Travis Bradberry wrote an article for Forbes titled “12 Habits of Genuine People.” He begins the article by looking at the concept of Emotional Intelligence or Emotional Quotient (EQ). It’s been demonstrated that people with high EQ’s perform better, get paid better and are better leaders. His point is EQ doesn’t produce any of those benefits if you’re not genuine.

Timeless Message

That title caught my eye and it went into the pile of topics for blogs. Well it’s now two years later but as I reread the article it has a timeless message that will never go out of date.

I’m going to comment on his 12 Habits in a series of blog posts and will consolidate a few of them. Here is his list of 12:

  1. They don’t try to make people like them.
  2. They don’t pass judgment.
  3. They forge their own paths.
  4. They are generous.
  5. They treat everyone with respect.
  6. They aren’t motivated by material things.
  7. They are trustworthy.
  8. They are thick-skinned.
  9. They put away their phones.
  10. They aren’t driven by ego.
  11. They aren’t hypocrites.
  12. They don’t brag.

Genuine

Let’s start with the definition of Genuine. As I looked up the history and meaning of the word I would see many references to the word “Authentic” and vise versa. The two words seem to be tightly coupled.

We can learn a lot by looking at the synonyms and you wouldn’t be surprised by any of them. Both words have many of the same synonyms. But I often find it more revealing to look at the antonyms.

Antonyms

  • Bogus
  • Insincere
  • Fake
  • Unreliable

The antonyms begin to paint a very clear and often recognizable picture. Both our experience and brain science notes that the human mind seems to be very aware of and skeptical of anything that appears to be bogus, insincere, fake or unreliable. These things are rooted in the deepest part of our brain that is on a constant lookout for danger. Most of it happens in the subconscious but as soon as our brain sends up some warnings our body begins to react in many ways to gain our attention and prepare us for fight or flight.

Think about your reaction to those words.

Bogus

We’re watching TV and suddenly the words say, “Wait! Order now and we’ll double your order for the same price of $19.99!” What’s your reaction? BOGUS

Insincere

The words are coming out of their mouth but there is no real concern in their expression. We instantly know that the words are INSINCERE.

Fake

We hear this one almost every day. FAKE news. FAKE stories. FAKE accusations. I’ve heard many family and friends say, “I don’t know who to trust anymore.” The only way to judge news and behaviors is to know what you believe in, what you stand for and why.

Unreliable

Did someone do what they said they were going to do? Are they reliable? This brings in many of the synonyms related to genuine and authentic: dependable, trustworthy, honest, faithful. If people don’t live up to these standards, they are UNRELIABLE.

Being Genuine

Being genuine is a lot of things. But it is not bogus, insincere, fake or unreliable. Over the next few posts, we’ll look at Mr. Bradberry’s list to help us stay on the path of being genuine.

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