Team Leadership Culture
  • Team
  • Leadership
  • Culture
  • Myers-Briggs
  • Trust Me
  • Short Book Reviews
Top Posts
Obituary
REPOST: Four Functions, Three Rules
ROUNDUP: The Rise of AI
REPOST: Facing Adversity Series
ROUNDUP: Curiousity
ROUNDUP: Deep Work
REPOST: Character vs. Competence
REPOST: Opposite of Victim
REPOST: Listening With the Intent to Understand
REPOST: Performance vs Trust
  • About
  • Services
  • Resources
    • Trust Me
    • Short Book Reviews
  • Contact

Team Leadership Culture

  • Team
  • Leadership
  • Culture
  • Myers-Briggs
  • Trust Me
  • Short Book Reviews
Tag:

Leadership

BlogCulture

If you don’t know where you’re going any road will get you there.

by Ron Potter November 16, 2017

That is a quote from Alice in Wonderland by Lewis Carrol.

I like the Yogi Berra version better. “If you don’t know where you’re going, you might wind up someplace else.” I don’t know if a famous person also said, “If you don’t know where you are, you don’t know where to turn next.” Maybe that’s just something that came out of my head. But, you’re getting the idea. Where are you going and where are you now

Those are the questions?

Are we there yet?

When our girls were young we lived in the western United States. Once or twice a year we would make the 1,600-mile trip back to Michigan to visit family. IN A TOYOTA! Averaging 50 miles per hour with stops, that was a 32-hour trip.

Within an hour of a very early departure time, from the back seat would come the question “Are we there yet?” After banning that question on the first trip, I needed to come up with a constructive alternative. Giving each girl a detailed map of our entire trip (in the days before Google Maps) I allowed them to ask, as many times as they wanted, “Where are we?”

In addition to becoming good map readers, it soon became apparent to them that this was going to be a long trip. The frequency of questions from the back seat dropped dramatically.

Corporate Roadmaps

Years later, working with several clients who were making heroic efforts to become the best they could be, it became apparent to me they were asking the same question “Are we there yet?” Without any real understanding of their destination or where they were on their journey, they needed a map.

We began by describing a simple five-step map. I asked them to describe, for their business or focus, entry-level behaviors and skills all the way up to world class behaviors, skills, and impact. Now, we had a “map” and we could ask the next question “Where are we now?” It always amazes me how consistent they were identifying their current location along the journey once the journey was mapped out.

You Are Here

Once we had their “You are Here” marker, it was easy to identify the adjustments and improvements they needed to reach the next level of their journey. Once the next steps were identified, a realistic time frame for accomplishing the changes was also much clearer. And, just like our long-ago road trips, the anxiety levels dropped, everyone focused on being productive in a reasonable amount of time. Soon enough we were once again asking, “Where are we now?” and mapping out our next steps.

Do you have a map?

Do you know where you are on the map? I’m part of a team creating an app to help leaders and teams determine what their journey looks like and where they are now. It can be thought of as a GPS for Leaders. I’ll keep you informed as we progress but you can start today. Describe your journey and figure out where you are today.

0 comments
0 FacebookTwitterEmail
BlogTrust Me

Do You Know What You Want?

by Ron Potter November 13, 2017

It’s surprising how many people, even those in leadership roles in large organizations, do not really know what they want. They are good people with good motives and good ideas. They work hard and get a lot done. But their values are inconsistent; their vision is not clear. They are wandering in fog.

To ultimately realize the power of commitment, you must be sure of where you are going and what attitudes and behavior will ensure that you arrive at your destination with your head held high.

Commitment has its origins in clearly perceived values and vision.

Simply stated, our values reflect what we consider important. Usually, they have developed over time and reveal who we really are. Values are motivators; they give us reasons for why we do or don’t do things.

Values drive behavior. Typically, we chase what we love. Jesus said it well: “Where your treasure is, there your heart will be also.”

Too often we get it backward and find our behavior driving our values. We allow our actions to dictate our fundamental values rather than creating a set of values and standing firm in them. In this situation we allow our “want to” to overtake our “ought to.” Since these values usually do not match, we give in and are controlled by the short-term “want to” rather than the longer-term “ought to.”

Let’s define vision in this post as, “uncompromising, undebatable truths.” The emphasis on truth is important because values are not always the more positive human attributes. An example of such warped values is the practice of some inner-city gangs who require members to commit a robbery or worse to prove personal courage and loyalty to the group.

Stephen Covey, in his book The 7 Habits of Highly Effective People, writes,

The Character Ethic [set of values as used here] is based on the fundamental idea that there are principles [values] that govern human effectiveness—natural laws in the human dimension that are just as real, just as unchanging and unarguably “there” as laws such as gravity are in the physical dimension.

Commitment is not worth much if you have a distorted vision and rotten values. It is crucial, then, for leaders to develop the right core values. Right actions flow out of right values such as integrity, honesty, human dignity, service, excellence, growth, and evenhandedness. This set of values will determine much about the vision that leaders create and how they work with and through people—essentially how they lead and to what they are committed.

Developing and committing to values is only part of the equation. Leaders also need to form a vision. These two ideas—values and vision—are inseparable. Vision flows from our values, and the values we live by form the platform for our vision. A leader’s strength of commitment determines how well he or she will stick to either one.

0 comments
0 FacebookTwitterEmail
BlogLeadership

Do Executives have Over Developed Executive Brains?

by Ron Potter November 9, 2017

Probably yes, but that’s likely to be a problem if there isn’t balance.

Some brain scientist will speak of the five brains:

  • Reptilian – Identifying and responding to threats
  • Limbic – Emotions, relationships
  • Neocortex – Makes meaning out of experiences and memories
  • Heart – Understands how we’re reacting physically and chemically to interaction
  • Executive – Translates information into decisions and future direction

Our modern world seems to celebrate and elevate Executive brain function. Big Data and computer analysis give modern executives more instant information than any leaders in history. CEO’s are hired and fired based on their decision making and vision reputations.

But, every time I’ve been hired to help grow and develop executive teams, only a small portion of the issue is related to the executive function of the brain. Most of my work is spent with emotions, relationships, experiences (and the memory of those experiences) and interactions. Relationships. Trust!

You must be competent at your job to be trustworthy. Steven Covey (7 Habits of Highly Effective People) talked of Trustworthiness requiring both character and competence. Competence tends to be correlated with the brains Executive function. Character and style, how you relate to people are much more complex and the results of the four other brains working well.

One of the great transitions points in career development is moving from manager to leader. Your worth and value to the company are often measured by your competence and Executive brain function right up to and through being a manager. But, when you first step into that leadership role, the style: relationship, motivation, collaboration suddenly become much more valuable.

Leaders maintain the competency. But at the leadership level, that’s simply the price of admission. If you’re not competent you’ll be exposed soon enough. But the best leaders start early at understanding and developing the first four brains so that when they have that opportunity to become leaders, they perform well. In fact, those people who are often identified as “high potential” are the ones with balanced brain functions.

Yes, executives have highly developed executive brains. But that’s only one fifth of the issue. They also have four other brains working well.

0 comments
0 FacebookTwitterEmail
BlogTrust Me

You Need a Mentor Too

by Ron Potter November 6, 2017

Mentoring is a life-changing part of development. The goal is to coach and guide people through life transitions and structures, focusing on the “being” rather than the “doing.”

In many ways, mentoring resembles a parent who lets a child learn how to feed herself. It can be downright messy! Food ends up on the face, in the hair, on the floor, on Mommy and Daddy—and occasionally in the mouth. Milk is spilled so frequently that a whole industry evolved to provide those nearly spill-proof cups! Parents have two choices: Let their child thrash around and learn how to manipulate a spoon, or continue to feed her themselves. But really there is only one good choice—as is true with mentoring. You just can’t spoon-feed a child forever. Neither should you artificially prop up a work associate who must learn to handle responsibilities. You need genuine concern, patience, and a great sense of humor, whether you are teaching a child eating skills or mentoring an employee in how to handle customer complaints. But it’s worth the effort. People committed to growing together through thick and thin accomplish great things.

Research has shown that leaders at all levels need mentoring. Even though you may be mentoring others successfully, you need a mentor too. Just put yourself in the protégé’s shoes.

There are two issues that we want you to be especially cognizant of:

  1. Vulnerability. You must open yourself up to your mentor by being “woundable,” teachable, and receptive to criticism. The essence of vulnerability is a lack of pride. You cannot be proud and vulnerable at the same time. It takes a focus on humility to be vulnerable.
  2. Accountability. Commit yourself wholeheartedly to your mentor (or protégé) and put some teeth in the relationship by establishing goals and expected behavior.

Accountability should include:

  • “Being willing to explain one’s actions.
  • Being open, unguarded, and nondefensive about one’s motives.
  • Answering for one’s life.
  • Supplying the reasons why.”*

Like vulnerability, accountability cannot exist alongside pride. Pride must take a backseat to a person’s need to know how she or he is doing and to be held accountable by someone who is trusted. People who are accountable are humble enough to allow people to come close and support them, and, when they drift off course, they welcome the act of restoration without the pride that says, “I don’t need anyone.”

Be vulnerable and open to being held accountable. Leaders at all levels need mentoring, and you need a mentor too.

* From Dropping Your Gaurd by Charles R. Swindoll

0 comments
0 FacebookTwitterEmail
BlogTrust Me

Mentoring the Team

by Ron Potter October 30, 2017

Is it possible to have a somewhat formalized mentoring program in an organization or for one person to mentor large numbers of people? It depends.

I am not a fan of highly structured corporate mentoring programs. In reality, these large, generic approaches are often too loose and impersonal to give the life-changing attention we advocate. Developing others is work, some of the most challenging work any of us will ever do. Leaders must be ready to stick with it through thick and thin.

A solid mentoring culture will not exist with just a “pretty face.” Trust takes a huge blow if you promise to mentor people but fail to follow through over the long haul.

So is mentoring even feasible in a flat organization in which a leader may have eleven to fifteen direct-reports? Our advice is to be careful. Your only reasonable hope is to approach the task with a broader focus on “team.”

Bo Schembechler, the great former coach of the University of Michigan football team, was once asked on a radio talk show how he was able to sustain a winning program over so many years when such a large percentage of his best players graduated each year. His response was, “X’s and O’s are fun, but if you want a winning program, you have to get out with your players and build a team.”

Coach Schembechler clearly understood the dynamic and need of mentoring and building a team. His entire mentoring efforts were driven to build teamwork and team execution. He probably felt that his assistant coaches could individually mentor certain players under their care. However, as head coach, Bo Schembechler mentored all of the football players on how to be a successful team. He did it by focusing attention away from individual needs to the greater needs, goals, values, and vision of the team. He did not intend to build individuals; he intended to build a unit.

Leaders are meant to lead teams, not individuals. Team mentoring continues this purpose.

Too often I have worked with leaders who don’t feel it’s their job to build a team. Their attitude is that they have great people on the team; they are all successful, mature adults and will get along just fine. Wrong. Coach Schembechler understood the value of actually building a team that eventually would win the Big Ten championship. It would be the team that carried on the Michigan values to the next set of incoming freshman. Building a team was the key to sustaining success over a long period of time in spite of constantly changing team members and conditions.

The ultimate message of mentoring is to nurture positive people. Team mentoring nurtures positive cultures. We trust in people. We trust in ourselves and focus on helping and teaching. What changes do you need to make to be a great mentor?

0 comments
0 FacebookTwitterEmail
BlogLeadership

Golf Lessons

by Ron Potter October 26, 2017

This summer each of my grandsons wanted to spend time on the driving range with me learning the golf swing. That was great fun. Even though I’m not a professional golf coach and only an average golfer, my coaching at the range made a huge difference in their performance. Each seemed to grow from the experience.
That started me thinking about the coaching aspect of leading a team of people. Let me paint two possible scenarios:

1-on-1 Meeting after the event

I could have let each grandson hit golf balls for an hour, made notes and observations, then returned to the house for a good 1-on-1 evaluation. It might have gone something like this:
Me: I noticed right from the start that you had too many moving parts.
GS: What does that mean?
Me: Your feet were shifting. Your knees were moving too wide. Your arms were flopping all over the place.
GS: So, what should I do about it?
Me: Well, let’s start with your feet. We’ll get those stable first then work on the rest.
GS: Great, can we go back out now and test it?
Me: No, we’ll be having supper soon. Maybe we can try it again over the weekend.

Coaching During the Event

Me: (After about the third swing). Try keeping your feet still.
GS: (New swing with still feet but same result). That didn’t help!
Me: But it was a much better swing. Try it again.
GS: Wow, that helped a lot. (He hit several more balls with much better results)
Me: Now that you’ve got your feet still, try twisting your waist instead of swaying.
GS: Show me. (I demonstrated a few swings myself then had him swing a few times until he got the feel for it)
GS: (He hits a few balls that now go straighter and longer). Man, this is great!

Expected Results

Which approach worked better? It’s obvious. The second approach is much more effective than the first. And, it didn’t make any difference of the skill level between grandsons. The individual instruction may have been different but the process was the same.

Development Process

How are you developing your people? Are you saving your notes and observations for your formal 1-on-1 review time?

1-on-1 Meeting after the event

You: Back in March, you made a statement that shut down Carla. That prevented you from accomplishing your goal.
Them: What was my statement and how did you know Carla reacted?
You: Your statement was something about lack of planning and I could just tell that Carla took it personally.
Them: So, what should I do about it?
You: Well, let’s start with your ability to read reactions then we’ll move on to the next steps.
Them: Great, can we work on it now?
Me: Maybe we can try it again at our next meeting in a couple of weeks.

Coaching Immediately after the Event

You: When you made that statement about lack of planning, Carla took it personally and shut down.
Them: Wow, I didn’t notice that. What did you see?
You: First she crossed her arms. Then she pulled some papers from her briefcase and began working on them. She never re-engaged in your discussion.
Them: What should I have done differently?
You: Keep eye contact with people in the room. If you’re losing the focus of Carla or others, you’ve probably made a statement they don’t agree with. Express the fact that you may have misinterpreted some results and ask that everyone share their beliefs and assumptions about what happened.
Them: We have another meeting tomorrow. Would you help me notice if I’ve lost people so I can try this process?

Expected Results

Which approach do you think would work better?
Coaching requires immediate feedback. Don’t wait for your 1-on-1 meetings. Take the time (it takes both time and courage) to develop your people in the moment. You’ll get better results and they’ll appreciate the time and courage it took to care for them.

0 comments
0 FacebookTwitterEmail
BlogTrust Me

Four Ways to Develop Change Through Mentoring

by Ron Potter October 16, 2017

Is there a surefire, can’t-fail approach to mentoring effectively in an organizational setting? Probably not. But that should not come as a surprise because, after all, we are talking about relationships between people.

But there are some simple ideas that will help illumine your path to a satisfying and successful mentoring experience.

Encourage

Encouragement is one of the mentor’s most powerful tools for leading another person to higher levels of personal growth. The Greek word for encouragement means “coming alongside.” This means helping another person by being right there, offering whatever assistance is required.

All of us need encouragement—a word from somebody who believes in us, stands by us, and reassures us. Encouragement renews our courage, refreshes our spirits, and rekindles our hope. Encouragement goes beyond appreciation to affirmation; we appreciate what a person does, but we affirm who a person is. Affirmation does not insist on a particular level of performance, and it is not earned.

Be Patient

Mentoring requires a good amount of patience from both parties. The endurance factor is quite important when the person with whom a mentor is working reacts with what might be considered a silly response (in words or actions). It takes patience to watch someone grow and develop into a better person. It takes patience to see missteps and not immediately go in and either change the behavior or solve the problem.

Be Trustworthy

As a mentor you must exhibit integrity. The person you are mentoring will be open and vulnerable only after watching you live a consistently ethical life. Trustworthiness means being reliable, faithful, and unfailing. Trustworthy leaders are honest and transparent, committed, dedicated, and keep promises and confidences. They also have the moral courage to do the right thing and to stand up for what they believe even when it is difficult to do so.

Be An Opportunist

A good mentor is always searching for mentoring opportunities. The best mentoring happens in “teachable moments.” These impromptu opportunities to share insights and experiences require no formal agenda or time schedule, just a willingness on the leader’s part to be available and recognize moments when the other person needs help. This should flow naturally and not be contrived or forced. The protégé may not even realize that a “mentoring moment” has occurred.

The opportunity to mentor exists in every setting where people need to draw on one another’s talents to accomplish a goal.

0 comments
0 FacebookTwitterEmail
BlogCulture

Pharrell Williams’ Most Important Lesson

by Ron Potter August 24, 2017

I like Pharrell Williams. His music is great to my ear and while I couldn’t pull off any of his fashion statements, somehow it looks really good and natural on him.

Jacob Gallagher interviewed Pharrell for The Wall Street Journal. It was titled “20 Odd Questions”. Some of them may have been odd but I found most of them interesting.

  • Favorite places in the world
  • Color
  • Style
  • Favorite art gallery
  • Who would he want to work with

These were some of the questions and categories. But the one topic that jumped out for me was:

The most important life lesson I’ve learned is:

Pharrell may be one of the most recognizable people on the planet today. Fame. Fortune. Wealth. All the things that much of the world seems to be clamoring for. So, what was his answer?

Humility.

“The importance of humility. You want to shine but not so bright that you burn everything in the room. As long as you’ve got your light, people will see you and it’s all good.”

He expresses a clear understanding of humility. It doesn’t mean to stay in the background. “You want to shine…”

It doesn’t mean that you don’t lead the way. “You’ve got your light…”

The original meaning of the word means complete power under control. “Not so bright that you burn everything in the room.”

Humble leaders shine. They light the way. People know who they are and what they stand for. They just don’t burn out everything (and everyone) in the room. Others shine brighter in their presence.

Are people basking in your light or putting on dark sunglasses to keep from burning out their eyes? Be a light. Don’t be a torch.

0 comments
0 FacebookTwitterEmail
BlogCulture

You can’t fix culture

by Ron Potter August 17, 2017

I named my company Team Leadership Culture because those were the three elements that made a company great. You can think of those three elements as a triangle: Team and leadership at the base of the triangle, culture at the top. If you have not taken the time to build great teams and great leaders, a great culture is not going to develop.

Team is the most important. With a great team, lots of wonderful things can happen, sometimes even with mediocre leadership. However, great leadership without a good team almost always fails.

Teams can be easier to build than great leaders. Many times, out of peer pressure or for other reasons, members of the team will at least fake good teamwork for a period, knowing its expected. Often, even if it is fake, other team members take advantage to accomplish some great team performance. The old adage “fake it until you make it” works well also.

Teams we can built. Leadership is a little more difficult. The book A Thomas Jefferson Education by Oliver DeMille explains our education system by describing how it was originally formed. During the foundation of this country, great leaders were formed through a series of mentors, tutors, and subject matter experts spending personal time with individuals to help them develop their leadership skills. We had trade schools to help people become good craftsmen. Becoming a good butcher, baker or candlestick maker (carpenters, millwrights, blacksmith’s, etc.) happened through trade schools. Good livings could be made by learning a trade.

DeMille, by tracing the history demonstrates that our colleges, universities, and MBA programs of today are the natural extensions of those original craft/trade schools and apprenticeship programs. As people earn their MBA, they’re becoming great craftsman. In the language of business today, they’re learning the skills of management.

However, leadership is an art, not a skill. It still takes mentors, tutors, and subject matter experts spending personal time with individuals to help them develop their leadership skills.

But, the title of this blog post is about culture, not leadership. Why can’t you fix culture? Because culture develops out of great team work and leadership. Without the base of teams and leadership, culture can never sit at the top of the triangle.

If the culture of the company is not where it needs to be, taking a survey to “fix” the culture will never work. If a human being has lost their balance, running them through a test to see how their balance has improved or deteriorated every few months does nothing to fix the problem. The doctor will check to see if it’s a skeletal/muscular issue (team) or an inner ear sensing issue (leadership) first. After working on one or both of those, only then will the balance be rechecked.

Culture, like balance, can’t be fixed. Only the underlying, foundational issues can be fixed.

0 comments
0 FacebookTwitterEmail
BlogTrust Me

Mentoring: An Exercise in Vulnerability

by Ron Potter August 7, 2017

We discussed last week that one of the hallmarks of a long-term mentoring relationship is the intentional vulnerability that develops between two people. This means they can easily strip away the outside masks and get down to the issues (both personal and business) that need attention. This kind of openness and willingness to share the truth is a quality found in effective leaders. They refuse to let pride get in the way of open communication that will encourage and assist others and advance the cause of the organization.

If the characteristics of a solid mentoring relationship remind you of a good friendship, you are right. Research data and our experience indicate that, more often than not, mentoring relationships grow over time into lasting friendships.

But if a mentoring relationship is to thrive, men in particular must overcome an issue that many of them struggle with: It’s hard for men to be vulnerable with one another, especially in the work environment. In his book The Friendless American Male, David Smith writes:

Men find it hard to accept that they need the fellowship of other men. The simple request, “Let’s have lunch together” is likely to be followed with the response, “Sure, what’s up?” The message is clear: the independent man doesn’t need the company of another man. In fact, the image of the independent man is that he has few if any emotional needs. Therefore, men must manufacture reasons for being together—a business deal must be discussed or a game must be played. Men often use drinking as an excuse to gather together. Rarely do men plan a meeting together simply because they have a need to enjoy each other’s company.

Even when men are frequently together their social interaction begins and remains at the superficial level. Just how long can conversations about politics and sports be nourishing to the human spirit? The same male employees can have lunch together for years and years and still limit their conversation to sports, politics, dirty jokes and comments about the sexual attractiveness of selected female workers in their office or plant. They do not know how to fellowship.

Getting beyond such superficiality takes effort, and at least in the early stages of their relationship, a mentor will have to model appropriate vulnerability to build trust with the protégé. Once the walls start coming down, the process will accelerate and the rewards will be great for both partners. Real issues will be addressed so that genuine personal and organizational growth and change may occur.

What about mentoring involving women? Are their needs and challenges different? Research from Bernice R. Sandler, senior scholar at the Women’s Research and Education Institute, says that “at least one study has shown that male mentors were more likely to direct their female protegees and therefore to be disappointed if they [the protegees] did not follow their advice. The study found, in contrast, that female mentors were more likely to encourage and affirm their protegees’ career choices; they apparently had less emotional investment in having their protegees follow in their footsteps. Also, male mentors may be largely work focused and ignore personal issues that affect those with whom they are working, while women mentors often show interest in both the personal and professional lives of their students.”

My own experience has revealed that most women prefer a coach from outside their company. While they often would not mind having a male coach, the concerns about sexual overtones and misunderstood motives are often too high to make this a comfortable arrangement. Mentoring the opposite sex (either men mentoring women or women mentoring men) presents challenges, and certainly, if any sexual overtones develop, they need to be confronted and the relationship discontinued.

The right mentee paired with the right mentor leads to those in the relationship feeling appreciated, supported, empowered, and fully equipped to complete their tasks.

0 comments
0 FacebookTwitterEmail
BlogTrust Me

Remodeling Your Attitude

by Ron Potter July 17, 2017

Developing your own untapped and unrefined potential is a bit like remodeling an old house: First, you have to tear out some things—like pride or extreme self-sufficiency or bullheadedness or trying to over-control people or ___________ (fill in the blank with some attitude or behavior of yours that makes you say “ouch!”).

Letting go will often appear counterintuitive, but a bad attitude can make or break a team. To continue with the remodeling analogy, you have to tear out the old pipes that no longer work right and the sloping floors that haven’t been level in years in order to make room for straight floors and clean, up-to-code plumbing. Sometimes we need to tear out a bad attitude in order to grow the ability to respond in better ways.

We agree that many leaders would rather get and keep a grip than lose their grip. But if you want to build trust with others, you need to have the ability to let go. The discussion here is not about delegation. It concerns letting go of personal qualities that build walls not only between you and your team but also within yourself.

Here are a few attitudes you need to let go of in order to build a stronger team:

Pride

A proud leader’s mind is closed to new truths; he or she is unteachable. Pride causes inflexibility: “We will only pursue my ideas, thank you very much.” Pride resists change. Pride forces us to care more about status and prestige. Pride gets in the way of asking others for help.

A proud leader’s mind is closed to new truths; he or she is unteachable. Pride causes inflexibility: “We will only pursue my ideas, thank you very much.” Pride resists change. Pride forces us to care more about status and prestige. Pride gets in the way of asking others for help.

Pride is a wall; humility is a gate.

Uncontrolled Will

Leaders with uncontrolled wills avoid committing to common values or ideals beyond their own. Rather than a stubborn will, we need a focused will that centers on development, goals, and productivity.

Keeping our egos in check and our wills under control enables us to function much better as teammates and leaders.

Dishonesty

Dishonesty happens when a leader denies reality or seeks gain through deviousness. It is about game playing, manipulation, and pretense.

Integrity overcomes dishonesty. Leaders of integrity strive to avoid the deceitfulness of appearances. They are genuine, sincere, authentic, and trustworthy—qualities that build the confidence of coworkers and employees in their leaders.

0 comments
0 FacebookTwitterEmail
BlogLeadership

Would a good Spy make a good Leader?

by Ron Potter May 29, 2017

Yes, this sounds like another post I wrote recently but with a twist. Read on.

I love spy novels! One of the abilities that the good spy’s (at least the ones in novels) have is the ability to read micro expressions. Is the other person telling the truth or not?

This is not a novelist fantasy. There seems to be an actual science behind the idea of micro expressions. Following is the official definition:

Micro expressions are the rapid movements of facial muscles which show underlying emotions.

There are seven universal micro expressions:

  • Disgust
  • Anger
  • Fear
  • Sadness
  • Happiness
  • Surprise, and
  • Contempt

In my last Monday post, Dr. Hank Weisinger talks about using your own micro expressions to make a better decision. Can you also use them to become a better leader?

There is a great difference between managing and leading. Managing, at its best is:

  • guiding,
  • teaching,
  • instructing

Its purpose is to get things done in the most efficient way possible. Our corporations couldn’t survive without good management.

Leading is different. Leading is aligning peoples’ passions and personal growth ambitions with the company goals. If you’re good at seeing micro expressions, you can become a better leader.

One of my more painful moments in my work is watching good managers try to lead by managing more. The leader/manager ignores the expression of contempt that crosses the others face. Sometimes they seem to be unaware. Most of the time they’re taught or encouraged by their manager/leader to ignore it and keep managing. They believe that good leadership is driving people to work harder.

Good leaders help people tap into their own passion to achieve alignment with team goals. Good leaders pick up on the fear, sadness or happiness that crosses the person’s face. If they’re seeing anything but happiness, they’re asking questions and listening. When goals align with passions, happiness is obvious.

Good spy’s notice things that others miss. Good leaders see things that managers don’t. Moving beyond a good manager to a good leader is difficult. Micro expressions may help.

0 comments
0 FacebookTwitterEmail
Newer Posts
Older Posts
  • Facebook
  • Twitter
  • Linkedin
  • Rss
  • About This Site
  • About
    • Clients
  • Services
  • Resources
    • Trust Me
    • Short Book Reviews
  • Contact

About this Site | © 2024 Team Leadership Culture | platform by Apricot Services


Back To Top
Team Leadership Culture
  • Team
  • Leadership
  • Culture
  • Myers-Briggs
  • Trust Me
  • Short Book Reviews