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Tag:

Motives

BlogTrust Me

Achievement-Motivated Leaders

by Ron Potter June 11, 2018

We recently discussed leaders motivated by passion. Along with passion, a desire to achieve motivates a leader to a higher level of focus.

I have concluded that leaders with an achievement-motivated style (balanced by humility) have the most constructive approach to work. Typically, they do not waste time on projects or matters outside their vision. They determine what is important, that “something great,” and they seek to achieve it.

For more than twenty years, David C. McClelland and his associates at Harvard University studied people who had the urge to achieve.

McClelland’s research led him to believe that the need for achievement is a distinct human motive that can be distinguished from other needs. [His experiment involved asking participants] to throw rings over a peg from any distance they chose. Most people tended to throw at random—now close, now far away; but individuals with a high need for achievement seemed carefully to measure where they were most likely to get a sense of mastery—not too close to make the task ridiculously easy or too far away to make it impossible. They set moderately difficult but potentially achievable goals.

I’ve determined, based on our experience, that achievable goals are those with a 70 to 80 percent likelihood of success.

McClelland maintains [that]…achievement-motivated people are not gamblers. They prefer to work on a problem rather than leave the outcome to chance.… Achievement-motivated people take the middle ground, preferring a moderate degree of risk because they feel their efforts and abilities will probably influence the outcome. In business, this aggressive realism is the mark of the successful entrepreneur.…

You can read more from McClelland’s theory here.

Another characteristic of achievement-motivated people is that they seem to be more concerned with personal achievement than with the rewards of success. They do not reject rewards, but the rewards are not as essential as the accomplishment itself. They get a bigger “kick” out of winning or solving a difficult problem than they get from any money or praise they receive.

Ralph Waldo Emerson said, “The reward of a thing well done is to have done it.” Every January millions of people watch the Super Bowl. During the awards ceremony after the game, we see players with big smiles. What are they shouting about? Not about money or fame, but about the ring. Each player on the winning team gets a championship ring—a symbol of reaching the pinnacle of the sport. Nothing else compares to having that ring. It is proof of the ultimate achievement in football. That’s what motivates an achievement-oriented person.

Lastly, achievement-motivated people need feedback. They seek situations in which they get concrete feedback that they define as job-relevant. In other words, they want to know the score.

People with a high need for achievement get ahead because, as individuals, they are producers. They get things done.

Sometimes, however, when they are promoted, when their success depends not only on their own work but on the activities of others, they may become less effective. Since they are highly job-oriented and work to their capacity, they tend to expect others to do the same. As a result, they may lack the interpersonal skills (I refer to this as the encouragement or humility leadership style) and patience necessary for being effective managers of people who are not as achievement-motivated.

Achievement-Motivated Leaders

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BlogCulture

The Motivation of Money

by Ron Potter July 6, 2017

Clotaire Rapaille. If the name alone doesn’t fascinate you, his life story and his life work should.

I don’t have time to tell his story here but read his book The Culture Code: An Ingenious Way to Understand Why People Around the World Live and Buy as they Do

I had the opportunity to work with Dr. Rapaille for a short period years ago. But what I learned during that time sticks with me. Dr. Rapaille was performing a series of “syndicated studies” for major corporations around the world on various topics. One topic was about Rewards and Recognition, what motivated people. It was very clear from the global study that people were not motivated by money. In fact, it turns out that every time money is involved, in the form of a bonus, pay raise, profit sharing or whatever the mechanism, the deep-down belief in people was that the company had simply leveled the playing field using the money. Put simply, money was granted when they had already given the company an extraordinary effort. The company was simply “leveling the playing field” by rewarding them with money. Money was not a motivator, it simply made things even.

I know a young entrepreneur who is creating and growing a successful company. In my conversation with her the other day, she spoke of how she sits down with each employee at the beginning of the quarter to talk about how the employee wants to grow personally and what they would like to learn. They always find an opportunity for growth and development for the employee that would also benefit the company. By funding the personal growth and development of the employee she keeps them motivated and benefits the company through increased skills and capabilities.

Dr. Rapaille’s study answered the question, if not money, what was motivating. The answer to this began to take on the idea of a GPS system. All employees are on a journey to somewhere. There may be long-term goals and there are always short-term goals. Short-term goals might be related to having a young family and needing more time to be with them. Or trying to finish an advanced degree and needing the resources, time and tutoring to accomplish the goal. Long-term goals might include living in a particular geographical region, reaching a certain level of corporate leadership or even retiring at a young age.

The conclusion of the study? To really reward and motivate your people, you must know them and their journey. You must understand their GPS system and where they’re located on that trajectory. Once you’ve made enough personal connection with them to understand their current location, reward them by helping them get to the next mile-marker on the journey.

  • After a period of heavy dedication, send them home for a few days with their family.
  • Give them some time off to study for that next exam. Offer the help of someone who knows the topic well.
  • Give them some great feedback and then training to help them with the next stage of professional growth, not a one-size-fits-all training and development.
  • Whatever reward personally benefits them, that’s rewarding!

Two decades ago it took a high priced, global study to help managers understand what’s motivating to their employees. My young entrepreneur understood it instinctively.

Every leader/manager I know is asking me about the millennials and what motivates them. It seems to be a mystery. I have one piece of solid advice. Don’t ask me. Ask them!

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BlogCulture

Anyway Good

by Ron Potter March 23, 2017

If you do good, people will accuse you of selfish ulterior motives. Do good anyway.

A client said to me the other day “No matter what my motives are, everyone else believes I’m making some sort of land grab with my suggestions. How do I get them to see I’m not trying to control things, I’m just trying to come up with some good answers to our problems?”

My answer was to do good anyway. Not a very satisfactory answer in their mind. We want people to see us as being honorable and pure in our motives. They won’t. Our minds are very good at both projecting and remembering. People tend to project their own motives and intentions on others. If they would act in a less than honorable way in this situation they assume you will also.

We also have an interesting memory system that continually revises our memories. If we’ve had experiences in the past with people who didn’t have very good motives or intent, we’ll assume that may be the case here as well.

Do good anyway. It’s our only viable approach to life. We can’t worry about what other people believe our motive to be. We can only do good or not. Do good anyway.

Headlines from a wonderful little book titled Anyway by Kent Keith

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Short Book Reviews

The Law

by Ron Potter January 3, 2017

Ron’s Short Review: The Law was originally published in French in 1850 by Frederic Bastiat. It was written two years after the third French Revolution of 1848. Great study in what Bastia calls “Plunder” both illegal and legal. I believe his words can be applied to any form of artificial structure, be it government or corporations. Lots of lessons to be learned.

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Short Book Reviews

Idiot Brain

by Ron Potter October 5, 2016

idiot-brainRon’s Short Review: Dean is probably the most humorist neuroscientist that you’ll meet or read. He has a great ability to make complex issues understandable and fun. His book really helps us understand why at times we do such crazy things driving by a supposedly rational brain. Good learning.

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BlogTrust Me

Is the Hero-Leader Hurting You?

by Ron Potter January 12, 2015

Why is humility such a key quality on a leader’s personal resume?

For starters, being humble prevents most of the mistakes that cripple a person who is proud. Consider Henry Ford, for example.

He was an icon of American industry. His revolutionary ideas about manufacturing and design put him near the top of anyone’s list of great American businessmen. Ford carried out his vision with the Model T. The car literally changed the face of America and the priorities of American citizens. By 1914, Henry Ford’s factories built nearly 50 percent of all the cars sold in the United States. Now that’s market share!

There was, however, a chink in Henry’s armor.

He was so proud of his Model T that he never wanted it to be changed or improved. One day, as the story goes, a group of his best engineers presented him with a new automobile design prototype. Ford became so angry that he pulled the doors right off the prototype and destroyed it with his bare hands.

Not until 1927 was Henry Ford willing to change. Grudgingly, he allowed the Ford Motor Company to introduce the Model A. By that time, the company was well behind its competitors in design and technical advances. Ford’s market share had plummeted to 28 percent by 1931.

Image Source: Zeetz Jones, Creative Commons

Image Source: Zeetz Jones, Creative Commons

Henry Ford just could not let go. He had created something, and he was unable to imagine that his “baby” could be improved. Nobody could help him, and he was unwilling to stretch himself to learn how he could make his product better or different.

Consequently, he lost his executives, created havoc in his family, and damaged the company’s market share beyond repair.

Henry Ford’s leadership approach probably resembled what some now refer to as the hero-leader. Many organizations look to a hero-leader to deliver the power, charisma, ideas, and direction necessary to ensure a company’s success. In many cases, the hero-leader does create blips in performance. For a time the dynamic chief is seen as a savior of the organization.

For a time.

In an interview with Fast Company magazine, Peter Senge said,

Deep change comes only through real personal growth—through learning and unlearning. This is the kind of generative work that most executives are precluded from doing by the mechanical mind-set and by the cult of the hero-leader.

Senge points out that the hero-leader approach is a pattern that makes it easier for companies to not change or move forward. The hero-leader weakens the organization and in many ways keeps it at an infant stage, very dependent upon the hero-leader’s creativity and ideas. The people around the leader do not seek or promote change because the hero-leader is not open to new ideas (or ideas that he or she did not originate).

Under the hero-leader, people tend to acquiesce rather than work together as a team with a free exchange of ideas. The hero-leader may take the company in a new direction, but the troops within the organization only go along because it is a mandated change. This type of change is superficial at best.

Despite all of Henry Ford’s incredible qualities, it sounds as if he was a proud rather than a humble leader. In his case, the Bible proverb certainly was true: “Pride leads to disgrace, but with humility comes wisdom.”

Is your pride getting in the way of doing something you’ll really be proud of? Or, often easier to answer, do you see someone else who could do great things if they would just let go of their pride? Share some stories with us.

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BlogFavoredTrust Me

Favored Are Those Not Full of Themselves

by Ron Potter December 15, 2014

In a humble state, you learn better. I can’t find anything else very exciting about humility, but at least there’s that.
—John Dooner, Chairman and CEO of Interpublic, as quoted in Fast Company magazine, November 2001

The pathway to greatness as a leader begins, ironically, with a step down. We have seen this over and over. It’s not the loud, take-control, arrogant, hotshot “world beaters” who excel as leaders over the long term. No, the really great ones don’t draw that much attention to themselves. They are, well, humble.

Image Credit: S@Z, Creative Commons

Image Credit: S@Z, Creative Commons

To many people, humility seems like a vice, weakness, or disease to avoid at all costs. Isn’t a humble person a wimp or, worse, a cringing and despicable coward? Won’t a humble leader be the object of contempt and abuse, the kind of person who gets trampled by all the aggressive ladder climbers in an organization?

This perception may have seemed accurate in the past, but not any longer. Jim Collins, author of the business book megaseller Good to Great: Why Some Companies Make the Leap…And Others Don’t, has this to say:

Level 5 leaders [individuals who blend extreme personal humility with intense professional will] channel their ego needs away from themselves and into the larger goal of building a great company. It’s not that Level 5 leaders have no ego or self-interest. Indeed, they are incredibly ambitious—but their ambition is first and foremost for the institution, not themselves.

Sounds a lot like humility, doesn’t it?

Humility requires leaders to shed all their prejudices and biases. Humility requires you as a leader to examine who you are and what you have become. Humility requires a completely new way to evaluate people (and yourself). Just because individuals have made it to a higher position on the corporate ladder does not make them any smarter, any more correct in their decisions, or any more valuable than others within an organization. True humility leads to openness, teachability, and flexibility.

Much of the business world still believes that the take-charge, proud hero-leader is the answer to every company’s prayers for a robust bottom line. This thinking may have made sense at one time, but no longer, as some of the world’s largest companies have stumbled in shame under leadership styles that will never be described as humble.

So, can’t an aggressive leader be effective? Of course. However, studies show when an aggressive leader (one lacking in humility) tries to force his or her own ideas on others, the rate of success is not as high as when the leader is open to new ideas and willing to listen, bend, change, and seek commitment from his or her people.

Pride focuses the attention of leaders onto themselves; humility focuses the attention of leaders onto others. The proud leader wants success that brings him perks. The humble leader wants success that brings enduring health to others and the organization. Which leader would you want to work for? Which one would you trust?

Humble leaders may not lead cheers for themselves, but neither are they retiring and shy people. These men and women stand firmly for their core beliefs and values. When you watch them work, their performance is graceful and smooth. They are a joy to talk to because they give no indication that they are an ounce more important than you are. Oh, and one more critical detail: These humble leaders produce incredible results.

Of course, there is more to being a trusted leader than having a humble attitude. There’s a bad-news/good-news aspect to the quality of humility. The bad news is that, to be honest, I have encountered only a few truly humble leaders. If they were an animal species, they would definitely be on the endangered list. The good news is that, if you will learn how to humble yourself, the upside for you and your organization will be substantial. There isn’t that much competition.

The path to greatness begins with a step down to humility.

I’m sure you have worked for both type of leaders. Tell us how you react to each in terms of your trust and your productivity/engagement.

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Short Book Reviews

To Sell Is Human

by Ron Potter November 9, 2012

To Sell Is HumanRon’s Short Review: Pink’s third book that really helps us understand our own motives and approaches.

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Short Book Reviews

Power Ambition Glory

by Ron Potter June 9, 2011

Power Ambition GloryRon’s Short Review: Tough slog of a book for me but some interesting parallels in history.

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Short Book Reviews

Drive

by Ron Potter June 9, 2010

DriveRon’s Short Review: I’ve been a big fan of Daniel Pink’s work.  This one is about true motivation but I recommend all of his books.

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Short Book Reviews

John Wooden – Values, Victory and Peace of Mind

by Ron Potter October 9, 2002

Values, Victory and Peace of MindRon’s Short Review: You’ll find love at the heart of great coach.

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