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Focus

Elegance: Focus
BlogTeamTeam Series

Team Elements – Elegance: Focus

by Ron Potter

We’re working through the Elegance section of a TREC.  TREC stands for Truth, Respect, Elegance, and Commitment.  These are the four elements that make up great teams.

Elegance consists of Simplicity (our last blog post) Focus and Role Clarification.  This blog post will explore Focus.

Focus

Lack of Focus is another issue that keeps teams from becoming Elegant in their approach.

I’m a baby boomer.   The Beatles didn’t come on the scene until I was in my teens.  I started a microcomputer software company when Microsoft was still in Albuquerque, NM before moving it to Seattle.  I owned one of the first Blackberry’s on the market.

I’m not sharing all of this just to demonstrate that I’m old, I’m setting the stage by saying that I’ve seen a lot of changes in my life and career.  But what I have not seen through those many years of changes is a population so distracted as I see today.  I watched a person walk straight into a lamp pole while being distracted on their phone.  When I’m on the highway I can immediately notice a driver several cars ahead of me when they turn their attention to their phone rather than the road and traffic.  We are losing our focus people.  Even scarier, we’re losing our ability to focus.

One of the more profound books I’ve read over the last several years is Deep Work, Rules for Focused Success in a Distracted World by Cal Newport.  Cal gives us research, reason, and ideas on how to regain some of this lost focus.  It’s well worth the read.

Over my 30 years of consulting work, the people who I would put in the category of best leaders all had an ability to focus.  In fact, one common trait that began to emerge over the years was their experience and belief that they could only hold the proper focus if they kept their list of key issues to three or less.  Their time frames might change, usually from quarterly to yearly but the numbers was always three.  If they begin to feel distracted from those three, even if it was for very good and legitimate reasons, they would start to hand-off the responsibility to others so they could get back to their three priorities.  This was also a good way to grow others in the process.

Have you begun to look at what distracts you from your primary three goals?  Our technology is geared to distract us or at least to attract our attention at a moments notice.

  • Have you turned off the notifications on your phone?
  • Have you set aside a period of time each day for no email or texts?
  • Even more powerful, have you established an hour a day, a day per week, a few days per month when you eliminate all of the distractions to get into some deep work?

Just like Einstein’s quote on simplicity, it takes courage.  But without the courage you’ll never grow, progress, reach your goals, stay focused, become an elegant performer.  Another definition of elegance is:

Pleasingly graceful in appearance or manner.”

Are you and your team pleasingly graceful in your manner?  Maybe you need to work on your simplicity and focus!

Stress

One final thought on focus before we leave.  If you’ve fallen into the trap of being constantly distracted by your technology or connected 24/7, you will be experiencing stress in your life that is unnecessary!  If you’re experiencing constant stress that you don’t seem to be able to escape, read Cal Newport‘s book, Deep Work. Just the act of focusing on a book for a while will help relieve some of the stress and you’ll find good lessons for returning to a more satisfying and less stressful approach to live and work.  Focus!

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BlogTeamTeam Series

Team Elements – Truth

by Ron Potter

Over the last couple of blog posts, we’ve been introducing and preparing ourselves to walk through the elements that make great teams. The first of these is Truth. Great teams can tell the truth. But Truth needs some special understanding.

To create a truthful atmosphere and dynamic teams must:

  • Develop and maintain Trust
  • Be able to share their Beliefs and Assumptions openly and without recrimination
  • Believe that every member of the team has a Valid Perception of the issue.

Trust

The leadership book is titled Trust Me: developing a leadership style people will follow.  In that book, I describe the eight elements that are required to develop and maintain Trust. Let’s take a brief look at each of the eight:

Humility – “I don’t have all the answers”

Humble leaders don’t flaunt or exercise their positional leadership. They’re always open to others and their idea regardless of where those ideas come from (see Beliefs and Assumptions plus Valid Perceptions later). Jordan Peterson in his book 12 Rules of life, An Antidote to Chaos points this out with one of 12 rules for avoiding chaos, “Assume That the Person You Are Listening To Might Know Something You Don’t”

Development – “I want us to grow through the experience”

Another aspect of great leaders is to develop the people around them. Not just those to report to them but all the people around them. Including their boss. As mentioned above, Jordan Peterson wrote his book about 12 Rules of Life needed to avoid chaos. My two daughters made a list of Ron Potter’s 12 Rules of Life. Their rule number 10 says, “You haven’t failed if you learn from your failures.” Helping people or the team learn and grow through the difficulties of life is the purpose.

Another powerful book is The Road Less Traveled by Scott Peck. The opening sentence of that book is “Life is difficult.” Peck, a psychiatrist, goes on to explain that if you don’t face and learn from the difficulties of life, the eventual outcome is mental illness.

Focus – “Let’s not get distracted”

I haven’t seen anything written on this, but there seems to be something magical about the number 3. When leaders are good at focus, they seemed to be concentrating on the three things that are most important for them to accomplish. Especially CEO’s who have tremendous demand on their time from many angles. They’re always being asked to speak to an industry group or meet with a customer or talk to an important constituent. All good things for a CEO to be doing. But the ones that have great focus will say, “That’s not one of my three focus points, someone else do that.” It’s a sure sign that humility is present because it’s often ego that says “Sure, I’ll do that.”

Commitment – “We’re looking for the greater good”

One author that I’ve enjoyed in recent years is Simon Sinek. Sinek talks a great deal about why, how, what. He says that all too often when asked what we do we respond with “what” we’re doing. People aren’t interested in that. Even people in the same company. The finance people are not interested in “what” the operations people are doing, as an example. But if you share “why” you’re doing something, now you begin to capture people’s hearts and minds. You must know why you’re doing something, and it must be for the greater good. Simon is quick to point out that making money is not why you’re doing something. Money is a by-product, not an endpoint.

Compassion – “I care about what you think and who you are”

I love adages because they’ve been around for hundreds and sometimes thousands of years. Why do they remain that long? Because they speak to a basic and solid truth. One such adage says “I don’t care how much you know until I know how much you care.” You can talk, persuade, convince and motivate but if people don’t feel like you care for them as human beings, they will not be committed. They may be compliant, but that never gets the results you need to keep the company on top or keep the team at a high level of performance.

Integrity – “I will not hold back, I will share who I am and what I believe”

Another characteristic that leads to compliance rather than commitment is lack of integrity. Think about it for a minute. If you don’t believe someone has integrity, you’re not interested in being influenced by them. Lack of integrity destroys trust.

Peacemaking – “We want divergent perceptions leading to unity”

This has been a hard word to translate from the old texts. I’ve tried collaboration, but that doesn’t speak to the depth of peacemaking. Peacemaking is not the lack of conflict. Peacemaking encourages conflict, discord and different points of view. It’s the results of peacemaking that moves all of those different views to a united and committed outcome that the team completely embraces. To the world outside the team all they see is total commitment to the single solution, never being fully aware of the discord that was worked through to achieve the unified decision.

Endurance – “We will endure to a committed position”

When Wayne and I were preparing to write Trust Me we were reading the research by Jim Collins that eventually became his book Good to Great. In that book and research, Jim and his researchers described the kind of leader who was in place every time a company went from being a good company to a great company for an extended period. They termed the leader they described as a Level 5 leader, not to be confused with Level 4 Happiness. The two characteristics they attributed to Level 5 leaders were humility and an enduring will. Our first and last characteristic. I have seen a few leaders who are very good at enduring but in the wrong direction. I believe that if you add the other six (development, focus, commitment, compassion, integrity, and peacemaking) between the “bookends” of humility and endurance, you have a better chance of enduring in the right direction.

The other thing that I’ve observed is that every time I’ve been a part of a major change effort, it always feels like failure somewhere along the path. Enduring leaders stick with it.

How many of the eight-leadership element do we need?

Since Trust Me was written I’ve run a little experiment many times. After getting clear definitions of what each of the eight elements means. I ask teams the following questions:

“What kind of leadership style or culture will develop if we eliminate the first pair—humility and development. After they’ve filled out their flip chart with numerous descriptions, I ask them to start with a new sheet assuming humility and development are back but the next two—focus and commitment—are missing and so forth eliminating two elements at a time.

It’s been very revealing through the years is that I’ve always been very careful to set up the exercise with neutral words and tones, no good or bad yet I have never received a positive descriptor. Isn’t that interesting? Neutral set up but not a single positive response. By eliminating and two of the eight, it always leads to a negative culture and leadership style.

And then comes the most telling question when I ask each of them to tell me which culture or leadership style that they described would they want to work for? The answer is always “None of them.” Neither do their people. And so even if I said earlier that you don’t need all eight elements to start making a huge difference. If you completely miss or neglect to develop any of the elements, you won’t become a leader that people want to follow through thick and thin. You need all eight.

Truth Depends on Trust

Without building a foundation of great trust, a team will never be able to get at the truth of any situation. Start with trust.

In the next post, we’ll talk about some of the systematic approaches to getting at the truth once you’ve built the trust.

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BlogTeamTeam Series

Team: Introduction

by Ron Potter

A new year, a new series. Ready to talk teams?

When Wayne Hastings and I began writing our first book, Trust Me, I assumed we would cover all three areas that I focus on, building Teams, Growing Leaders, and creating Cultures—TLC. As we began to work with the publisher, it became obvious that the first book was going to focus on the leadership area. The team and cultures would have to wait their turn to be covered in future books. The good news is that over the years I’ve learned more about what makes great teams work.

A few of the things that I’ve learned about teams include:

  • Hitting the sweet spot of TLC
  • Team is the leading element
  • Being a great leader, functioning as part of a great team and creating great cultures makes you happy!

Hitting the Sweet Spot

When I formed my company in 2000 (I had been in the business for ten years at that point), I wanted to give it a name that described what we did. Reflecting on the previous ten years, one pattern that emerged was that new clients hired me at one of three entry points:

Leadership

I was being asked to help improve the leadership skills of existing or up-and-coming leaders.

Or a slight variation was the young hotshot contributor that the company thought would make a great leader someday but was currently advancing based on some great competency and had not learned the role of being a leader.

Or sometimes I was being asked to help save a derailed leader who had been in the organization for a long time but had gotten off track.

Team building

Team building was the second point of entry into a client. The work wasn’t necessarily related to a leader (at least in their mind), but the team wasn’t performing well.

Many times, these were existing teams where:

  • Productivity had fallen off or never existed.
  • There was a conflict or rift in the team that they couldn’t get past.
  • The team was facing dramatic change they weren’t handling well.

Sometimes they were ad hoc teams where:

  • They were pulled together for a short-term project that needed a quick launch to get productivity levels high as soon as possible.

A side story to that scenario was my first taste of team building when I was a young engineer. My company brought in a consulting firm (HRDA—Human Resource Development Association) to help facilitate communication, understanding, and decision making between ourselves (the constructor) and the design engineers. The process was called “Face-to-Face.”

Both companies had good people. We were all good engineers but weren’t communicating or more importantly, understanding each other. I began to realize that understanding relied more on good relationships and character than it did on competency.

Corporate Culture

My third possible entry point is corporate culture. When I started in the business in the early 1990s, the idea that you had to understand, pay attention to, and mold corporate cultures wasn’t well known, understood, or accepted. By the early 2000s, it had become an accepted fact.

Those seemed to be the solid entry points for me to provide services and add value to all the companies I worked with in those early years of my consulting work—leadership, team building, corporate culture.

Team is the leading element

After ten years I could see that my three entry points were leaders, teams, and cultures. The challenge was what do I name my new company that reflected those points?

Leaders—Teams—Cultures            LTC

Culture—Leaders—Team            CLT

Teams—Culture—Leaders            TCL

Teams—Leaders—Culture            TLC!!

TLC, that was it. Team Leadership Culture, LLC. That was my new company, TLC!

I must admit that I still thought of leadership being at the core and many of my presentations still reflected that belief. But how could I pass on TLC, so that became the name of my company, Team Leadership Culture, LLC.

What’s interesting is that over time, I’ve come to believe that great teams are the essential lead element. I’ve seen more corporate failures caused by the lack of teamwork than either of the other two elements. Great teamwork can overcome mediocre leadership and lack of a good culture, but neither leadership or great culture can overcome a bad team.

TLC is indeed the right sequence.

Happiness

One of my friends is Jim Berlucchi, who is the executive director for The Spitzer Center. Jim introduced me to the four levels of happiness that were described by Aristotle and greatly expanded into a mental model of leadership by Dr. Spitzer.

Aristotle concluded that what makes us uniquely human is our pursuit of happiness. That is why our forefathers included it in the Declaration of Independence.

It seems even more visible when we see the opposite. Despair and depression seem to occur when there is a loss of hope or happiness. If the ability to pursue happiness is lost, depression fills the void.

The pursuit of Happiness has Four Levels

Level 1 drives our basic needs for food, money, and sustenance — anything that relates to the senses. Without level 1, we don’t survive.

Level 2 drives us to win, improve, get better, achieve, grow. Without level 2, we don’t thrive.

Level 3 is focused on providing blessings to others. These are the elements of our book “Trust Me” which provide great leadership.

  • Humility – “I don’t have all the ”
  • Development – “I want us to grow through the ”
  • Focus – “Let’s not get ”
  • Commitment – “We’re looking for the greater ”
  • Compassion – “I care about what you think and who you ”
  • Integrity – “I will not hold back, I will share who I am and what I ”
  • Peacemaking – “We want divergent perceptions leading to ”
  • Endurance – “We will endure to a committed ”

Level 4 is described by Aristotle as

  • Truth
  • Love
  • Purpose
  • Beauty
  • Unity

These become the elements of great teams and deliver the greatest level of happiness.

Over the next several blog posts, we will be exploring each of these “Team” elements in more detail.

The team is the sweet spot. The team is what makes you happier. The team is what provides the greatest value to your organization. A great team will provide the greatest of memories when you think back over your career and lifetime.

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Short Book Reviews

Great at Work

by Ron Potter

Ron’s Short Review: The key to top performance is focus! There a lot to this book but this line summarizes the key message: “Whenever they could, top performers carefully selected which priorities, tasks, collaborations, team meetings, committees, analyses, customers, new ideas, steps in a process, and interactions to undertake, and which to neglect or reject.” Easily said. Difficult to do. Especially for High Achievers. High Achievement is what got you here. Focus is what will get you to the next step.

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Team Exercise
BlogTeam

Focus Together: An Exercise to Build Individual and Team Strength

by Ron Potter

Looking to determine the passions and pitfalls of your team? Here is a team exercise I have used to help teams establish their focus and improve communication.

The Core Qualities Team Exercise

The following chart, developed by Daniel Ofman, and the corresponding exercise have been very successful in helping leaders identify core qualities (such as passion) and work through the pitfalls, challenges, and reactions to those core qualities. This team exercise is an effective way to help leaders examine themselves and then better understand how to maximize their core qualities. I have found that the exercise works best when done with a team.

The Core Qualities Quadrant

Image courtesy of toolshero.com

Step 1: Core Quality

Identify all the aspects of a specific core quality. For example, if passion is one of your core qualities, you may describe it as exciting, adds energy, fires everyone up, contagious, overcomes obstacles, sees how things could be, and so on. Select no more than one or two core qualities to examine. This step seeks to focus on your best core qualities.

Step 2: Pitfalls

What happens when you get too much of a good thing? As is true for almost everyone, your strengths can become your Achilles heel. For example, what happens if you have too much passion? You could be driven, have tunnel vision, avoid reality, not accept failure or shortcomings, shy away from challenges, and so on. Therefore, we list all the pitfalls of passion in this step.

Step 3: Challenges

What are some positive opposites of the pitfalls of your core quality? What are some positive actions you can take
to avoid these pitfalls? For example, to address some of the pitfalls we listed above, you could ask a person or a team to function as a sounding board for you, setting specified times to check the reality of your situation. You could ask for and be open to challenges, or you could have another person or the whole team help you place your passion in the big picture of the organization. Look for positive opposites—ways to challenge and avoid the pitfalls and help yourself stay focused.

Step 4: Reaction

What happens when you carry efforts to challenge your pitfalls too far? You may become discouraged and back away from your core quality. One reaction might be to not share your passion or to share it only with those who will not pose any challenges. Defensiveness or withdrawal are other reactions. This step will help you recognize your reactions and work to overcome your natural tendency to recoil under pressure.

A middle manager I know recently shared her concern with her supervisor about a program he wanted but that she believed might negatively impact the organization financially. She is a good manager and personally takes budgets and sales quotas to heart; it is her passion to hit the numbers every month. She also takes her job seriously and does not hesitate to speak up. In response to her criticism, the CEO pulled her aside and led her to believe that she was wrong in what she was saying. Her reaction to this confrontation was to say, “I’ll just keep my mouth shut from now on!” Finding her passion threatened, she became discouraged by the CEO’s remarks and wanted to avoid future confrontation. This woman’s manager needs help finding some positive opposites to her reaction that will lead her back to her core quality.

The goal of this exercise is to help all team members stay in their positive balance, bouncing between their core qualities and their challenges rather than falling into the negative pattern of bouncing between their pitfalls and their reactions.

You can see from the arrows how this can happen. When played out in real-life situations, this chart is not a circle, but rather we move from corner to corner, either bouncing between our core qualities and challenges or bouncing between our pitfalls and reactions.

Finally, we draw your attention to the arrows between the boxes labeled “Too Much of a Good Thing.” Notice that too much of the core quality leads to pitfalls, and too much working on the challenges leads to reactions. In either case, being out of balance leads to wrong behavior. Too much of anything leads us to a point of concern.

I hope this team exercise is an effective way to help leaders on your staff examine themselves and better understand how to maximize their core qualities as well as the qualities of their teams.

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BlogTrust Me

Team Time Management

by Ron Potter

While consulting with one of a client organization on leadership matters, I kept hearing from the high-level executive team that they were all averaging more than eighty hours a week. During the training with this group, the topic of the heavy work schedule kept surfacing.

I decided to put what we were doing on pause and take a closer look. Some questions needed answering: First, how could these executives keep up this schedule without destroying themselves, their families, and their teams? Second, with such demands on their time, how would they be able to change ingrained habits and actually start doing this “leadership thing” that they knew was important, but they never seemed able to focus on long enough to accomplish? Would our recommendations, if followed, now cause them to have to work ninety hours per week?

To get hard data on how these executives were allocating their time resources, we decided to use the Stephen Covey view of time management found in his book The 7 Habits of Highly Effective People. Covey’s Time Management Matrix shows four categories of activities:

I asked the team to spend two weeks tracking their time and scrupulously recording what they were doing during these 80-hour marathons. I tallied the results and created a page on a flip chart for each person, cataloging that 8 of their 80 hours went to task A, 6 hours went to task B, and so on. All 160 hours were accounted for in this way.

Covey's Time Management Matrix

Time Management Matrix from 7 Habits of Highly Effective People

The group assembled to hear the results. I wish there was a videotape of the assorted jaw-dropping responses I observed as I first revealed individual patterns and then moved on through a discussion process for the entire group. It was interesting and a bit entertaining when one person would identify an item as Quadrant III (urgent, but not important) and someone else would say, “Time out! If you don’t do that task for me, I can’t get my work done (Quadrant I)!” It took a great deal of negotiation to reach a team consensus on which activities belonged in which quadrants. However, through those negotiations, we discovered just exactly what each person needed.

In many cases one person or team was generating an entire report that took a great deal of time, while the person who needed the data might use only a single crucial piece of data from the entire report. Once we determined that the one piece of data could be generated easily and, in many cases, could be retrieved on demand by the recipient from a database, a gigantic amount of busywork was eliminated.

After completing the negotiations over quadrant assignments, we added up all the hours and determined that about 20 percent of the hours fell in Quadrants I and II (the categories that really matter if you want to focus the team), while 80 percent fell in the less important Quadrant III.

You can imagine the stunned silence that settled like a black cloud in the room. Finally one executive said, “You mean we accomplished all of our important work in sixteen hours and the other sixty-four hours each week were spent on busywork?” The answer was yes. More silence followed.

How had this bright, talented, and obviously hard working “band” gotten so out of tune, so unbalanced? For one thing, they had never sat down together for this kind of discussion and negotiation. The positive result was that they eliminated a tremendous amount of busywork right on the spot. As a team, they came to grips with the focus-destroying enemy called “the tyranny of the urgent.”

If I stopped by your place of business and did the same exercise, what might the results be? Have you and your team identified the important versus the urgent? Do you spend your time and energy on the important?

Time Management Quote

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BlogTrust Me

Achievement-Motivated Leaders

by Ron Potter

We recently discussed leaders motivated by passion. Along with passion, a desire to achieve motivates a leader to a higher level of focus.

I have concluded that leaders with an achievement-motivated style (balanced by humility) have the most constructive approach to work. Typically, they do not waste time on projects or matters outside their vision. They determine what is important, that “something great,” and they seek to achieve it.

For more than twenty years, David C. McClelland and his associates at Harvard University studied people who had the urge to achieve.

McClelland’s research led him to believe that the need for achievement is a distinct human motive that can be distinguished from other needs. [His experiment involved asking participants] to throw rings over a peg from any distance they chose. Most people tended to throw at random—now close, now far away; but individuals with a high need for achievement seemed carefully to measure where they were most likely to get a sense of mastery—not too close to make the task ridiculously easy or too far away to make it impossible. They set moderately difficult but potentially achievable goals.

I’ve determined, based on our experience, that achievable goals are those with a 70 to 80 percent likelihood of success.

McClelland maintains [that]…achievement-motivated people are not gamblers. They prefer to work on a problem rather than leave the outcome to chance.… Achievement-motivated people take the middle ground, preferring a moderate degree of risk because they feel their efforts and abilities will probably influence the outcome. In business, this aggressive realism is the mark of the successful entrepreneur.…

You can read more from McClelland’s theory here.

Another characteristic of achievement-motivated people is that they seem to be more concerned with personal achievement than with the rewards of success. They do not reject rewards, but the rewards are not as essential as the accomplishment itself. They get a bigger “kick” out of winning or solving a difficult problem than they get from any money or praise they receive.

Ralph Waldo Emerson said, “The reward of a thing well done is to have done it.” Every January millions of people watch the Super Bowl. During the awards ceremony after the game, we see players with big smiles. What are they shouting about? Not about money or fame, but about the ring. Each player on the winning team gets a championship ring—a symbol of reaching the pinnacle of the sport. Nothing else compares to having that ring. It is proof of the ultimate achievement in football. That’s what motivates an achievement-oriented person.

Lastly, achievement-motivated people need feedback. They seek situations in which they get concrete feedback that they define as job-relevant. In other words, they want to know the score.

People with a high need for achievement get ahead because, as individuals, they are producers. They get things done.

Sometimes, however, when they are promoted, when their success depends not only on their own work but on the activities of others, they may become less effective. Since they are highly job-oriented and work to their capacity, they tend to expect others to do the same. As a result, they may lack the interpersonal skills (I refer to this as the encouragement or humility leadership style) and patience necessary for being effective managers of people who are not as achievement-motivated.

Achievement-Motivated Leaders

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BlogTrust Me

How Focused is Your Energy?

by Ron Potter

The sun is a powerful source of light as well as energy. Every hour of every day the sun showers the earth with millions, if not billions, of kilowatts of energy. We can, however, actually tame the sun’s power. With sunglasses and sunscreen, the sun’s power is diffused, and we can be out in it with little or no negative effects.

A laser, by contrast, is a weak source of light and energy. A laser takes a few watts of energy and focuses them into a stream of light. This light, however, can cut through steel or perform microsurgery on our eyes. A laser light is a powerful tool when it is correctly focused.

Leaders cease to be powerful tools when they are out of focus and their energy is dispersed rather than targeted.

Rather than resembling a laser, too often we seem like the sun, just going up and down, splashing our energy anywhere and everywhere.

David Allen, one of the world’s most influential thinkers on personal productivity, argues that the challenge is not managing our time, but managing our focus. He believes that with all that is being thrown at leaders, they lose their ability to respond. However, he is quick to add that most leaders create the speed of it all because we allow all that stuff to enter into our lives.

What happens to our energy? Allen says,

If you allow too much dross to accumulate in your “10 acres”—in other words, if you allow too many things that represent undecided, untracked, unmanaged agreements with yourself and with others to gather in your personal space—that will start to weigh on you. It will dull your effectiveness.

Not only will your effectiveness be dulled but so will your power. Instead of being like a steel-cutting laser, you will be like the sun, putting out energy with no focus. There needs to be focus because life is not just about running faster or putting out more energy.

With so much going on around leaders, focus may seem impossible or improbable to achieve. Employees, phones, pagers, e-mail, cell phones, problems, crises, home, family, boards of directors, and other people or things demand so much. We tend to spend our time managing the tyranny of the urgent rather than concentrating our efforts on the relevant and important things that make or break an organization.

So what should we do? Is it possible to better focus your focus?

I have found that two personal qualities combine optimally to create a leader of highly developed focus: passion and achievement. These form the boundaries of focus.

 

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BlogTeam

How to Focus on Your Passion

by Ron Potter

Staying focused is virtually impossible without passion. So how do you identify and capitalize on your passion in the leadership setting?

Passion is a craving deep within us, that yearning for something we feel we just must have. It surfaces in a multitude of ways. For example, consider the story of Patrick (Pádraic) Henry Pearse.

Headmaster at St. Edna’s, a small private college south of Dublin, Pearse’s passion was Ireland’s heritage, something he feared was being destroyed by the domination of the English.

Pearse was by nature a gentle man who could never harm even the smallest creature. He had spent his life helping his students understand and pursue their own big dreams. Pearse certainly was not considered a militant or a revolutionary. Yet he was driven by his passion for Ireland.

No longer able to watch the nation’s language, culture, and history eroding, he felt it was time “to pursue his own great goals that, in his words, ‘were dreamed in the heart and that only the heart could hold.’ ”

He embraced the cause to reclaim Ireland and within a year was a leader of the Easter Rising, the Irish rebellion of 1916. After days of intense fighting, the British army defeated the revolutionaries, and on May 3, 1916, Pearse and others were executed in a jail in Dublin. The British leaders mistakenly thought this would put an end to the rebellion. But they did not understand the power of a person’s passion, as people across Ireland embraced Pearse’s ideas for saving Ireland and dreaming big dreams.

In 1921, Ireland declared freedom from England, and Pearse’s passion and dreams for the Irish culture came to fruition. Pádraic Henry Pearse’s passion ultimately forced a nation to find itself.

Finding our passion includes dreaming big. Ask yourself some questions:

  • What is my burning passion?
  • What work do I find absorbing, involving, engrossing?
  • What mission in life absolutely absorbs me?
  • What is my distinctive skill?

Answers to questions like these will point you to your passion.

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Balance on the High WireBlogCulture

Balance on the High Wire – Part III: Stress and Health

by Ron Potter

The world is becoming a very fast paced environment. With each step of increased travel velocity, the world has become more interconnected than ever. With the advent of the internet and pipeline speed that velocity has become almost infinite in nature. It seems like a Niagara amount of information, data and connectivity are swirling around us every moment of every day. With each passing day, it becomes more difficult for us to maintain our balance. Without balance, bad things happen.

Over the last couple of blog posts (Balancing Act and High Wire), I’ve introduced that Balance is the key ingredient of great decision-making, health, and happiness (human needs). Today let’s explore Stress and Health.

Stress

The biggest issue in dealing with stress is founded in the ancient Serenity Prayer:

  • God grant me the serenity to ACCEPT the things I cannot change,
  • the COURAGE to change the things I can,
  • and the WISDOM to know the difference.

It’s the wisdom to know the difference that contains the real power of the Serenity Prayer. In their book “Performing under Pressure – The Science of Doing Your Best When It Matters Most” Hendrie Weisinger, J. P. Pawliw-Fry do a great job of helping us distinguish between pressure and stress. (See the TLC Short Book Reviews)

Stress refers to the situation of too many demands and not enough resources to meet them: Time, money, energy, etc. In a stressful situation, reduction is the goal.

Pressure is when you perceive that something at stake is dependent on the outcome of your performance and there are good and bad consequences. In a pressure moment, success is the goal.

It’s when we don’t balance these two and assume that everything is stressful that we begin to fail in performance and health. Knowing the difference between stress and pressure (wisdom) has a tremendous impact on our health.

Work-Life Balance

I’m going to toss this topic into the Stress category because I see them as interconnected in our work lives. Because of the stress, or by turning even pressure situations into stressful ones, it seems we begin to lose our work-life balance.

Nigel Marsh, author of several books on developing a good work-life balance says “Work-Life Balance is easy when you have no work!” Nigel says it’s too simplistic and destructive to think that it’s simply work vs life. Life is made up of many aspects:

  • Career
  • Family/Friends
  • Significant Other/Romance
  • Fun & Recreation
  • Health
  • Money
  • Personal Growth
  • Physical Environment

It’s when we make the small investments in the right places at the right time that our life feels balanced. Allowing our lives to get out of balance and sacrificing one or more of these areas leads to poor health and a shortening of life.

Balance, Balance, Balance.

Health

Microsleep is defined as a period of mere seconds when

  • Eyelids will partially or fully close
  • The brain becomes oblivious to all channels of perception including visual
  • There is no awareness of any event that occurs during a microsleep

The main victim of microsleeps is concentration. It’s impossible to concentrate when your brain is using microsleeps to recover from sleep deprivation. How much deprivation causes these microsleeps?

  • One night of missed sleep (pulling an all-nighter) causes a 400% increase in microsleeps.
  • Four hours sleep per night for six nights causes the same 400% increase in microsleeps. Eleven nights of 4-hour sleep is equivalent to two back-to-back all-nighters.
  • Ten days of six hours sleep per night is also equivalent to an all-nighter.

Eight hours of sleep per night provides nearly perfect levels of concentration with no microsleeps.

Being awake for 19 straight hours (5 am to midnight) produces the same impairment as being legally drunk.

Long hours of “dedicated” work seems to have gained a level of admiration in corporate circles. It shouldn’t. Longer hours of impaired work and concentration is dangerous for the company and dangerous for the individual. Let alone the shortcomings that are created with the work-life balance issues listed above. Stop doing it. Stop encouraging it. It’s healthier too:

Balance, Balance, Balance.

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BlogCulture

If you don’t know where you’re going any road will get you there.

by Ron Potter

That is a quote from Alice in Wonderland by Lewis Carrol.

I like the Yogi Berra version better. “If you don’t know where you’re going, you might wind up someplace else.” I don’t know if a famous person also said, “If you don’t know where you are, you don’t know where to turn next.” Maybe that’s just something that came out of my head. But, you’re getting the idea. Where are you going and where are you now

Those are the questions?

Are we there yet?

When our girls were young we lived in the western United States. Once or twice a year we would make the 1,600-mile trip back to Michigan to visit family. IN A TOYOTA! Averaging 50 miles per hour with stops, that was a 32-hour trip.

Within an hour of a very early departure time, from the back seat would come the question “Are we there yet?” After banning that question on the first trip, I needed to come up with a constructive alternative. Giving each girl a detailed map of our entire trip (in the days before Google Maps) I allowed them to ask, as many times as they wanted, “Where are we?”

In addition to becoming good map readers, it soon became apparent to them that this was going to be a long trip. The frequency of questions from the back seat dropped dramatically.

Corporate Roadmaps

Years later, working with several clients who were making heroic efforts to become the best they could be, it became apparent to me they were asking the same question “Are we there yet?” Without any real understanding of their destination or where they were on their journey, they needed a map.

We began by describing a simple five-step map. I asked them to describe, for their business or focus, entry-level behaviors and skills all the way up to world class behaviors, skills, and impact. Now, we had a “map” and we could ask the next question “Where are we now?” It always amazes me how consistent they were identifying their current location along the journey once the journey was mapped out.

You Are Here

Once we had their “You are Here” marker, it was easy to identify the adjustments and improvements they needed to reach the next level of their journey. Once the next steps were identified, a realistic time frame for accomplishing the changes was also much clearer. And, just like our long-ago road trips, the anxiety levels dropped, everyone focused on being productive in a reasonable amount of time. Soon enough we were once again asking, “Where are we now?” and mapping out our next steps.

Do you have a map?

Do you know where you are on the map? I’m part of a team creating an app to help leaders and teams determine what their journey looks like and where they are now. It can be thought of as a GPS for Leaders. I’ll keep you informed as we progress but you can start today. Describe your journey and figure out where you are today.

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BlogCulture

Are you in business or busy-ness?

by Ron Potter

I recently went through some physical therapy for a rotator cuff issue. As the therapist was doing what he was trained to do (push your body beyond all physical limits) he asked: “Are you in pain?” He wasn’t doing his job well enough unless I was experiencing excruciating pain (or so I thought). But he surprised me when he said, “I don’t just want you experiencing pain. However, if you’re experiencing true stretching and the discomfort that comes with it, that is positive. But, the old saying of ‘no pain, no gain’ is not helpful.”

I immediately understood what he was talking about and I could easily distinguish the difference between the pain that was coming from a healthy stretch vs. something that just hurt like it was causing damage.

Unfortunately, I feel we’ve lost this ability to distinguish between pain the stretching in our daily business lives. There is a stretching pain from:

  • Being productive
  • Trying new things
  • Reaching for new heights and
  • Pushing ourselves out of our comfort zones.

But there is also pain from:

  • Never saying No,
  • Tackling so much that we could never expect closure or even high levels of productivity and
  • Pain associated with the constant distractions of daily interruptions.

This is the pain caused by being busy. This is pain for pain’s sake. This is not healthy, this is torture.

Many of the teams I work with are asking for help to cure their stress. They know they’re in pain. You can see it on their faces. Their feeling trapped in busy-ness.

Business requires deep work. We need to be making better decisions than the competition. The word decide means to figure out what you’re not going to do, not just do more.

  • Not saying No.
  • Wall-to-wall meetings.
  • Conference calls
  • Text messages
  • Emails
  • Endless process of poor decision making

These are all signs of busy-ness and they’re killing us. Let’s start by doing some simple but profound things:

  • De-cide: Choose which option you’re going to kill.
  • Decision Process: Good decisions start by identifying the true owner of the decision. Most meeting thrashing is not over the decision itself but who really owns the decision. Determine that ahead of time, the decision will go much better.
  • Protect some deep work time. Give people space and time to think deeply about the situation. Wonderful and profound things happen.

Take a good hard look. Are you in business or busy-ness? If you’re truthful about the answer it will put you on a much healthier path.

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