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Ron Potter

Ron Potter

BlogLeadership

6 Steps to Establish a Vision

by Ron Potter July 27, 2015
Image source: Gage Skidmore, Creative Commons

Image source: Gage Skidmore, Creative Commons

Producing the Vision

In previous posts, we’ve been looking at how vision and values intersect to produce trusting and successful teams.
Abraham Lincoln united his followers with the vision of preserving the Union and abolishing slavery. Lincoln successfully gathered people to his vision, based on a strong set of personal values, and he accomplished an incredible feat. How was Lincoln able to do this? How is any leader able to set vision into reality? Consider the following suggestions:

1. Establish a clear direction.

Have you ever taught someone to drive a car? Both of us have been the “driver’s ed” teachers in our respective families. We have seen that as teens learn to drive, their first instinct is to watch the road directly in front of the car. This results in constant course correction—the front wheels turn sharply as the car swerves from roadside shoulder to the center divider, back and forth. When you approach a curve, the swerving worsens! But when young motorists learn to look as far down the road as possible while they drive, the car’s path straightens out. They are then able to negotiate corners, obstacles, and other dangers much more smoothly. A distant reference point makes the path straighter.

2. Focus your attention.

We often focus on too many methods and alternatives. Building vision means focusing our attention on that vision. Focus is necessary so that lower priorities do not steal time from the central vision. If the vision is deeply planted in your heart and mind, you can proactively, rather than reactively, respond to outside forces and issues.

3. Articulate values.

Leaders need to clearly express their inner values. On what values is a vision based? Team members need to know—and leaders need to share—this basic insight. People knew that Abraham Lincoln was a man of integrity, honesty, hard work, and fairness. These basic values supported his vision of a unified country.

4. Enlist others to help with implementation.

In his book Leading Change, John Kotter writes:

No one individual, even a monarch-like CEO, is ever able to develop the right vision, communicate it to large numbers of people, eliminate all the key obstacles, generate short-term wins, lead and manage dozens of change projects, and anchor new approaches deep in the organization’s culture. Weak committees are even worse. A strong guiding coalition is always needed—one with the right composition, level of trust, and shared objective. Building such a team is always an essential part of the early stages of any effort to restructure, reengineer, or retool a set of strategies [or, we may add, move a vision to reality].

5. Communicate, communicate, communicate.

Leaders who want to create and implement a vision need to start a fire in the belly of the people they lead. They need to use all available forms of communication to get the word out. It is akin to brand management. A company that wants to launch a new brand will use every form of communication available to get people to try the new products. The same is true with implementing a vision. Leaders cannot over-communicate what they see in the future.

6. Empower followers.

In order to implement a vision, leaders need to encourage clear buy-in from the people. This requires moving beyond communication to collaboration. The goal is to develop a supportive environment and bring along other people with differing talents and abilities. It also means that when the followers truly understand the vision, the leader needs to step aside and let them do the work to “produce” the vision. The leader needs to give them the authority and responsibility to do the work necessary in order to bring his or her vision to fruition.

I witnessed a meeting recently in which the leader brought together a cross-functional group to brainstorm some marketing campaign ideas for the company. People from different departments assembled and were led through a planned exercise on corporate marketing focus for the following year. The best idea came from a person far removed from the marketing department. She quite innocently blurted out just the right direction and even suggested a great theme for the entire campaign.

If the leaders of this organization had simply called together the “marketing types,” they would have missed a tremendous idea. Or if the leader had done the work alone and not opened it up to input from others, he might not have secured the necessary buy-in from the staff to implement the project. Studies show that when people understand the values and are part of the vision and decision-making process, they can better handle conflicting demands of work and higher levels of stress.

The leadership would also have missed the energy these employees gained from simply being included in a “vision” meeting. After the session several employees came to the leadership and thanked them for the opportunity to help. Those leaders have obviously climbed above the fog and know what they are committed to.

Your values are your platform. They continually communicate who you are and how you work and lead. Your vision sets the agenda. Whether you are part of a small department, a large organization, or a global giant, your vision will set the direction and purpose of the enterprise. You will need a strong sense of commitment and trust to set your vision in motion and deliver it.

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BlogTeam

The Subversive-ness of Trust

by Ron Potter July 23, 2015
Image source: Lauren Manning, Creative Commons

Image source: Lauren Manning, Creative Commons

Subversion: An attempt to transform the established social order and its structures of power, authority, and hierarchy.

Need for Trust

Every team I work with talks about the need for trust. Every leader I work with thinks about, understands and works at building trust. The foundation of every great corporate culture is founded on trust. The title of my book on a great leadership style is titled Trust Me. Not much good happens in teams, leadership, or cultures without trust. So why is it so difficult to build trust?

Trust is Subversive

Because trust is subversive! It wants to overthrow power, authority, and hierarchy. Our heart and mind want to say “No, I’ve spent years climbing that hierarchy by being right, knowing the truth, understanding the market, and getting things done just to reach this position of power and authority.” But trust wants to overthrow that. Trust wants you to admit:

  • I may not be right
  • My version of the truth may be flawed
  • That person may have a better idea
  • They may see a broader scope than me
  • We may need to give up many of our beliefs in order to make this work
  • Someone else may be a better lead for this project

Trust is subversive!

  • It breaks down barriers;
  • it levels the playing field;
  • it makes us open to naïve, inexperienced ideas;
  • it builds total respect for other people and forces us to be completely open to their ideas, experiences, and belief systems.

Trust is subversive! And it’s hard!

But it the Only Thing!

But it’s the only thing that really works if you want to build a great team or company in a fast-changing, innovative world. It’s the only think that will work in the future.

Try it. But plan on working hard if you want to get good at it.

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BlogLeadership

How’s Your Vision?

by Ron Potter July 20, 2015
Image source: noir imp, Creative Commons

Image source: noir imp, Creative Commons

In a previous blog post, I discussed the importance of values. Developing and committing to values is only part of the equation. Leaders also need to form a vision. These two ideas—values and vision—are inseparable. Vision flows from our values, and the values we live by form the platform for our vision. A leader’s strength of commitment determines how well he or she will stick to either one.

Developing Vision

It is important for a leader to be committed to a vision. When professors Warren Bennis and Burt Nanus studied the lives of ninety leaders, they found that “attention through vision” was one of their key leadership strategies. Vision is the ability to look beyond today, beyond the obstacles, beyond the majority opinion and gaze across the horizon of time and imagine greater things ahead. It is the ability to see what is not yet reality.

Vision includes foresight as well as insight. It requires a future orientation. Vision is a mental picture of what could be. It also suggests uniqueness, an implication that something special is going to happen.

How do you develop a vision? Writers James Kouzes and Barry Posner suggest the following:

You feel a strong inner sense of dissatisfaction with the way things are in your community, congregation or company and have an equally strong belief that things don’t have to be this way. Envisioning the future begins with a vague desire to do something that would challenge yourself and others. As the desire grows in intensity, so does your determination. The strength of this internal energy forces you to clarify what it is that you really want to do. You begin to get a sense of what you want the organization to look like, feel like, and be like when you and others have completed the journey.

When you have vision, it affects your attitude. You are more optimistic. You envision possibilities rather than probabilities.

Vision requires belief. It requires that you refuse to give in to temptation, doubt, or fear. It is a belief that sustains you through the difficult times. Vision requires commitment and endurance. It takes a willingness to be stretched.

Leaders with vision assume anything is possible. Without vision, we can see a difficulty in every opportunity. As we develop vision, we see an opportunity in every difficulty.

Vision asks leaders to hang tough. There is no magic formula that says, “Everything I see in the future will be fine and will fall into place.” Vision differentiates us from others; it sets us apart. It helps leaders attract and retain employees who share a common vision.

Vision is a statement of destination. Leaders need to occupy their time with thinking about how things could be and project themselves into that future. Vision is thinking ahead.

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BlogLeadership

Evolving Wisdom Institute

by Ron Potter July 16, 2015

4404847454_0c83c68cac_zAn article in the paper today mentioned a person and her credentials as a faculty member of the Evolving Wisdom Institute. Now, I know nothing about the person or the institute so this is not a comment on what they do or who they are. But the two words, “evolving institute” seem to be an oxymoron to me. Wisdom is considered one of the four cardinal virtues. Plato identified the four cardinal virtues in The Republic. Aristotle’s Rhetoric lists the virtues including wisdom. Thomas Aquinas is associated with wisdom and of course there is the entire book of Proverbs (from Latin: proverbium: a simple and concrete saying that expresses a truth based on common sense or the practical experience of humanity).

Wisdom doesn’t seem to evolve. Wisdom is solid and stable and is continually being re-discovered with every new study on human nature. It seems to me that every time a new business book or research study comes out (Starting with the granddaddy of them all: In Search of Excellence) they end up discovering the:

  • best leadership or
  • best business practices or
  • amazing brain research or
  • studies on human nature,

they always point back to what these ancient philosophers and writers have been telling us for thousands of years. Wisdom has been the same throughout the history of man. Don’t assume it is evolving and you need to figure out where it’s going next. Assume your evolving with new ideas and assumptions (many of them good.) But periodically you need re-ground yourself in and re-discover the ancient wisdom and four cardinal virtues. They will always make you a better leader.

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BlogFavoredTrust Me

Favored Are the Steadfast

by Ron Potter July 13, 2015

Commitment without reflection is fanaticism in action.
But reflection without commitment is the paralysis of all action.
—COACH JOHN MCKAY

Image Source: Ed Schipul, Creative Commons

Image Source: Ed Schipul, Creative Commons

William Wallace personified commitment.

The movie Braveheart tells the story of this hero-leader. He is the warrior-poet who became the liberator of Scotland in the early 1300s. As the film begins we see that Scotland has been under the iron fist of English monarchs for centuries. Wallace is the first to defy the English oppressors and emerges as the leader of an upstart rebellion. Eventually he and his followers stand up to their tyrants in a pivotal battle.

Wallace inspires his “army” as he shouts, “Sons of Scotland, you have come here to fight as free men, and free men you are!”
That battle is won. Later, though, Wallace is captured by the English and, after refusing to support the king, dies a terrible, torturous death. His last word? “FREEDOM!”

As a leader, Wallace understood the need to commit to personal core values, and he was able to inspire others to join him to the death for a noble, transcending vision: the cause of freedom.

This kind of response from others is what’s possible for leaders who understand the clarifying and galvanizing strength of commitment.

Commitment to Values

Knowing what you want is very important.

It’s surprising how many people, even those in leadership roles in large organizations, do not really know what they want. They are good people with good motives and good ideas. They work hard and get a lot done. But their values are inconsistent; their vision is not clear. They are wandering in fog.

To ultimately realize the power of commitment, you must be sure of where you are going and what attitudes and behavior will ensure that you arrive at your destination with your head held high.

Origins of Commitment

Commitment has its origins in clearly perceived values and vision.

Long ago, when I was growing up and forming my first understanding of life, I was mentored by a father who knew what kind of boy he wanted around the family house. Both men were committed to a simple core value: honesty.

Telling a lie was the worst thing one could do. Such an act brought great disappointment to my father and resulted in immediate sentencing and punishment. I quickly gained a deep appreciation for the wisdom of telling the truth. Looking back, I recognize that learning the value of honesty so young has served me well ever since. Being truthful has made me a better man and better leader. Such deep commitment to integrity began when my father focused my attention on honesty.

What my dad did also reveals how values and vision interrelate. My father had a vision for the kind of offspring he wanted to produce: a man of integrity. He knew that honesty would be a key foundation stone in building an individual with that type of character.

Commitment is not worth much if you have a distorted vision and rotten values. It is crucial, then, for leaders to develop the right core values. Right actions flow out of right values such as integrity, honesty, human dignity, service, excellence, growth, and evenhandedness. This set of values will determine much about the vision that leaders create and how they work with and through people—essentially how they lead and to what they are committed.

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BlogCulture

Balance, Balance, Balance

by Ron Potter July 9, 2015
Image source: Bob Miller, Creative Commons

Image source: Bob Miller, Creative Commons

I’ve never had much interest in Anthony Mahavorik, aka Tony Robbins. I don’t really have anything against the guy, it’s just that he never seemed real or genuine to me, but I do believe that he has been a keen observer of human nature to promote himself and his products so successfully. And one of his observations in particular intrigues me. His frame work of what he calls the six human needs. What’s interesting to me is that they are observed as pairs and when they get out of balance, they cause difficulties in people’s lives.

The six (in my words) are:

  • Certainly—uncertainty
  • Belonging—standing out
  • Learning—teaching

Tony’s headings are slightly different and may have more meaning to you if you were to look them up. But let’s take a look at the balancing act.

Certainty—Uncertainty

I’ve watched people who have a great need for certainty in their lives. They’ve protected that need by always making the safe choice, never venturing out, even trying to control every aspect of their lives. The final results aren’t pretty. But those who tip the scales too far the other way to the uncertainty side seem to make more foolish decisions that threaten theirs and their family’s security. They always seem to be looking for the next big thing and are certain it’s right around the corner and nobody else can see it.

Belong—Stand Out

The need to belong and stand out is an interesting one to me because it’s a key balancing act in team building. One of the books on my shelf is titled, The I In Team. The point of the book is that we need to help each person on the team contribute in their own way. To stand out for a moment and really be appreciated by the other team members and yet, in the long-run it needs to be all about the team. The individual’s outstanding contribution must be seen as helping the team achieve its overall goal and be appreciated as such.

Learning—Teaching

Learning and teaching seems to be a deep and important one to me but maybe there’s a particular set for each of us that carries more weight than the others.  But when people stop learning it seems to manifest itself in several ways. One seems to be the case of arrested development.

  • No more changing.
  • No more growing.
  • No willingness to try new things, develop new talents, or tackle new challenges.

The ultimate result of this arrested development is death: physical, spiritual, or mental.

Teaching is sometimes a little more subtle and you do meet those people who declare they are not good teachers and you often have to agree. But they’re usually thinking about the classroom type teaching we experienced in high school or college which is just about the worst form of teaching there is (see A Thomas Jefferson Education). Observe those same people as they sit with a grandchild or someone that’s eager to know about their life experience. They turn into wonderful teachers and the sense of accomplishment and contribution is overwhelming. We all need to teach to experience fulfillment.

Balance, balance, balance. If things seem to be out of whack in your life, try examining it through Anthony Mahavorick’s framework and see if you can restore the balance.

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BlogLeadership

How to Mentor

by Ron Potter July 6, 2015
Image Source: Allstar/Cinetext/WARNER BROS Allstar/Cinetext/WARNER BROS/Allstar/Cinetext/WARNER BRO

Image Source: Allstar/Cinetext/WARNER BROS Allstar/Cinetext/WARNER BROS/Allstar/Cinetext/WARNER BRO

The opportunity to mentor exists in every setting where people need to draw on one another’s talents to accomplish a goal.

Frank Darabont, director of The Green Mile, reflected on Tom Hanks’s selfless commitment to helping rising actor Michael Duncan achieve his best:

Fifteen, twenty years from now, what will I remember [about filming The Green Mile]? There was one thing—and I’ll never forget this: When [Tom] Hanks was playing a scene with Michael Duncan…

As we’re shooting, [the camera] is on Michael first, and I’m realizing that I’m getting distracted by Hanks. Hanks is delivering an Academy Award–winning performance, off-camera, for Michael Duncan—to give him every possible thing he needs or can use to deliver the best possible performance.

He wanted Michael to do so well. He wanted him to look so good. I’ll never forget that.

In 1999, Michael Clarke Duncan was nominated for an Academy Award in the Best Actor in a Supporting Role category. Tom Hanks, however, was not nominated.

Starting the Process

Here, then, are some thoughts on how to begin mentoring others:

First, the best mentoring plans focus primarily on character development and then on skills. As Jim Collins reports, “The good-to-great companies placed greater weight on character attributes than on specific educational background, practical skills, specialized knowledge, or work experience.”

Second, we see many mentoring attempts fail because the participants do not sit down together to discuss and set boundaries and expectations. The process flows much better if the participants take time to understand each other’s goals, needs, and approaches than if they take a laid-back, let’s-get-together approach.

Any mentoring relationship should start with a firm foundation of mutual understanding about goals and expectations. A mentoring plan should be constructed by both individuals, even if it calls for spontaneity in the approach. Nothing is more powerful than motive and heart. Both of the people involved need to fully understand what is driving each of them to want this deeper experience of growth and commitment.

Need a Mentor Yourself?

Research has shown that leaders at all levels need mentoring. Even though you may be mentoring others successfully, you need a mentor too.

There are two issues that we want you to be especially cognizant of:

  • Vulnerability. You must open yourself up to your mentor by being “woundable,” teachable, and receptive to criticism. The essence of vulnerability is a lack of pride. You cannot be proud and vulnerable at the same time. It takes a focus on humility to be vulnerable.
  • Accountability. Commit yourself wholeheartedly to your mentor (or protégé) and put some teeth in the relationship by establishing goals and expected behavior. Accountability should include:
  • Being willing to explain one’s actions.
  • Being open, unguarded, and nondefensive about one’s motives.
  • Answering for one’s life.
  • Supplying the reasons why.

Like vulnerability, accountability cannot exist alongside pride. Pride must take a backseat to a person’s need to know how she or he is doing and to be held accountable by someone who is trusted. People who are accountable are humble enough to allow people to come close and support them, and, when they drift off course, they welcome the act of restoration without the pride that says, “I don’t need anyone.”

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BlogLeadership

Change and Innovation are Difficult

by Ron Potter July 2, 2015
Image source: Creative Commons HQ, Creative Commons

Image source: Creative Commons HQ, Creative Commons

Almost all of my clients (all successful business leaders) are in their mid-forties to mid-sixties. That means they were born between 1950 and 1970 and developed their approach to leadership at their first jobs in the 1970’s and 1980’s.

Think about what was making our businesses strong and prosperous during that era and later:

  • Constantly increasing productivity
  • Getting as lean as possible
  • Creating ever-increasing efficiencies
  • Precision in operational systems
  • World Changing logistics

Change and innovation in this environment is risky. Corporate boards and investors don’t have much stomach for anything beyond the list above. And, by the way, get better at each of them every quarter! This doesn’t leave much room for trying something new, bringing forth a new idea or innovative approach or certainly launching a disruptive product that is going to be self-disruptive.

In a meeting the other day, one VP said, “I think we can reduce the number of jobs in one area and then use the saved headcount to put toward some change initiatives.” The second VP immediately responded with “I’m pretty sure if we found out how to reduce headcount, we would simply make the reduction  in order to get the cost savings. We don’t have any other choice.”

He’s probably right. Reducing the headcount this quarter and for the next three quarters will be highly rewarding but I’ll guarantee you that someone, somewhere is launching a disruptive idea today that has you in the crosshairs four quarters from now.

Change and innovation is hard, really. Lack of change and innovation is deadly, really.

What restraints have you seen that makes it difficult to change and innovate?

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BlogTrust Me

4 Ways to Develop Dynamic Change in Others

by Ron Potter June 29, 2015
Image source: Umberto Salvagnin, Creative Commons

Image source: Umberto Salvagnin, Creative Commons

Is there a surefire, can’t-fail approach to mentoring effectively in an organizational setting? Probably not. But that should not come as a surprise because, after all, we are talking about relationships between people. However, here are some ideas, principles, and goals that will help illumine your path to a satisfying and successful mentoring experience.

1. Be an encourager

Encouragement is one of the mentor’s most powerful tools for leading another person to higher levels of personal growth. The Greek word for encouragement means “coming alongside.” This means helping another person by being right there, offering whatever assistance is required.
All of us need encouragement—a word from somebody who believes in us, stands by us, and reassures us. Encouragement renews our courage, refreshes our spirits, and rekindles our hope. Encouragement goes beyond appreciation to affirmation; we appreciate what a person does, but we affirm who a person is. Affirmation does not insist on a particular level of performance, and it is not earned.

2. Be patient

Mentoring requires a good amount of patience from both parties. The endurance factor is quite important when the person with whom a mentor is working reacts with what might be considered a silly response (in words or actions). It takes patience to watch someone grow and develop into a better person. It takes patience to see missteps and not immediately go in and either change the behavior or solve the problem.

Thomas was the CFO of a large organization, and he took a new hire under his wing. Early on, the new hire, a COO of a smaller division of the same organization, made several mistakes. The CFO remained patient and diligent. They learned together and solved many of the issues. One of the methods used by the CFO was laughter. He never made the new hire feel inferior or guilty. He simply reflected on the COO’s actions, taking them for what they were and using them to create an open dialogue for training and learning.

3. Be trustworthy

As a mentor you must exhibit integrity. The person you are mentoring will be open and vulnerable only after watching you live a consistently ethical life. Trustworthiness means being reliable, faithful, and unfailing. Trustworthy leaders are honest and transparent, committed, dedicated, and keep promises and confidences. They also have the moral courage to do the right thing and to stand up for what they believe even when it is difficult to do so.

4. Be an opportunist

A good mentor is always searching for mentoring opportunities. The best mentoring happens in “teachable moments.” These impromptu opportunities to share insights and experiences require no formal agenda or time schedule, just a willingness on the leader’s part to be available and recognize moments when the other person needs help. This should flow naturally and not be contrived or forced. The protégé may not even realize that a “mentoring moment” has occurred.

Mentoring is a life-changing part of development. The goal is to coach and guide people through life transitions and structures, focusing on the “being” rather than the “doing.”

You need genuine concern, patience, and a great sense of humor, when mentoring an employee. But it’s worth the effort. People committed to growing together through thick and thin accomplish great things.

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BlogCulture

Anger is a Choice

by Ron Potter June 25, 2015
Image source: Patrik Nygren, Creative Commons

Image source: Patrik Nygren, Creative Commons

In some ways, anger can be the antitheses to patience. At least I notice that when my patience runs out, it is most often replaced by anger.

We’ll explore the patience element a lot in other blogs because patience is one of the cornerstones of great team building, but for now let’s look at anger all by itself.

For the most part, people mistakenly assume that anger is induced by outside circumstances, and more importantly, other people. You’ll hear them say, “That person makes me so angry!”

Interestingly enough, we can’t make people smile, cry, feel remorseful, or even be motivated.

Smile:  I can think of several instances of that child that just wants to be upset, push out that lower lip and pout.  Regardless of your efforts they’ll refuse to smile.  We adults do the same think only in a more “socially acceptable way.”

Cry:  My wife will say, “Doesn’t this movie just make you cry?” No, sorry.  One of my favorite movies scenes occurs in Sleepless in Seattle where the Tom Hanks character and his buddy are “crying” over scenes from the Dirty Dozen.

Remorseful:  Guilt ridden?  “No, I don’t want to feel guilt ridden, they deserved it.”  When you try to make me feel remorseful it pushes what is probable genuinely remorse even deeper into hidden spaces.

Motivate:  Even the definition relates to desire.  I have desires for lots of reasons but not because you’re able to make me.

Learn: I truly believe I can’t teach anybody anything if they’re not ready and willing to learn. I can only help them learn.

All of these things are internal. They happen from within. We aren’t made to learn, we choose to learn. We aren’t made to cry, we choose to cry.

So if we take this perspective, what would happen if our anger triggered curiosity?  What if instead of reacting (losing patience) we begin to ask ourselves why are we angry?

By learning to understand why we choose to become angry in certain circumstances or situations, we can begin to gain control of ourselves and the situation.  This in turn will become a very powerful tool for being more productive and for accomplishing greater results.  If open and honest patience (meaning we can talk about the issue) our teams have a much better chance of being productive rather than bogging down in an angry environment.

Now, this doesn’t mean that we should never be angry. That would be unhealthy. It’s even healthy to acknowledge your anger. But… examine the target or cause of your anger. If you’re blaming the other person for your anger—“they make me so mad”—then you have no ability to work through, diminish, or gain some control or productivity in the situation. If you however realize you have chosen to be angry, you can then become curious and begin to gain some control, insight, and value from the situation.

It’s okay to choose to be angry in some circumstances, but it’s a wasted opportunity if we don’t learn, grow, and develop from the opportunity.

Anger is a choice. Choose wisely!

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BlogTrust Me

Mentoring

by Ron Potter June 22, 2015

In a previous post, I began discussing mentoring relationships. I would like to continue that discussion today, focusing on what it takes to be a good mentoring relationship.

Image source: ashraful kadir, Creative Commons

Image source: ashraful kadir,
Creative Commons

Got What it Takes?

A successful mentoring experience does require a significant prerequisite: a quality person to mentor. A leader who hopes to succeed in mentoring must first hire great people. Too often, executives devote too little time to the hiring process. No wonder that down the road the mentoring of a poorly qualified employee resembles corrective discipline more than a shared growth experience.

Assuming the right persons are in the right jobs, a leader must then do everything possible to help those people feel appreciated, supported, empowered, and fully equipped to complete their tasks. In addition, a leader needs to help the other person understand that success is not just “making the numbers” (competency) but includes developing character as well.

It Takes Time

A good mentoring experience also requires longevity. The leader and the protégé need to stay at it long enough for the relationship to bear mature fruit.

In the late nineties I was talking to the CEO with whom I had been working for about four years. As we were chatting comfortably at the end of a session, he said to me, “Ron, all of the work you do for us around team building, leadership development, and culture improvement is worth every penny. But your real value for me as a CEO is when we have these little chats, one on one, in these relaxing, comfortable, and trusting moments.”

At that moment I began to realize that the aspect of the business I found most enjoyable—talking openly and honestly with the leaders I worked with—was also the aspect they experienced as most valuable. Since that time a sizable percentage of my consulting business comes from personally coaching and mentoring business leaders.

During these moments of honest interaction, leaders are able to talk with me about personal doubts, concerns over the performance of another individual, and innovative ways to tackle new situations. We can do trial run-throughs of an upcoming presentation, a conference call, or a one-on-one meeting with a boss or colleague. Almost anything that is critical to their performance is open to discussion in this relaxed environment. Even personal situations and career decisions are fair game. The mentoring or coaching role is mainly about creating a safe environment to discuss any topic.

It Takes Vulnerability

One of the hallmarks of a long-term mentoring relationship is the intentional vulnerability that develops between two people. This means they can easily strip away the outside masks and get down to the issues (both personal and business) that need attention. This kind of openness and willingness to share the truth is a quality found in effective leaders. They refuse to let pride get in the way of open communication that will encourage and assist others and advance the cause of the organization.

If these characteristics of a solid mentoring relationship remind you of a good friendship, you are right. Research data and our experience indicate that, more often than not, mentoring relationships grow over time into lasting friendships.

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BlogCulture

What Steven Tyler and I have in Common

by Ron Potter June 18, 2015
Image source: Javier Ignacio Acuña Ditzel, Creative Commons

Image source: Javier Ignacio Acuña Ditzel, Creative Commons

Steven Tyler of Aerosmith and I have at least two things in common:

  1. We were born on the same day, which makes us early Baby Boomers.
  2. We both have lovely and talented daughters. (I have two.)

I hope you can meet my daughters someday. They are indeed lovely and talented.

But in this blog, I want to talk about one of the interesting aspects of being (and experiencing the life of) an early Baby Boomer.

Living through four “ages”

We’ve now lived through at least four identified “ages.” I grew up in a small rural town and during high school, it was not unusual to see more tractors in the parking lot than cars and trucks. We were at the end of the agricultural age when chores had to be attended to before school and livestock and fields had to be tended after school. We grew up in a very different age.

But we were also in the prime of the industrial age. For the first time in history, you could work  a career on manufacturing assembly line and live a comfortable middle class life.  That opportunity ended in this century when middle class wages for assembly work now require higher technology skills.

Information Age

And so many of us have made our careers working in the information age: finances, legal, information technology, and engineering.  We’ve moved information and data around which has proved to be very valuable over the last 30 years.

Beyond the Information Age

But, we have now moved beyond the information age and into the conceptual age (named such by Daniel Pink in A Whole New Mind: Why Right-Brainers Will Rule the Future) which calls for a completely new set of skills.

And the cycle of change? The agricultural age lasted about 12,000 years. The industrial age about 250 years, the information age, about 40 years, and the conceptual age? Maybe it’s already being replaced and we haven’t recognized or named it yet. But what’s obvious is the increased pace of change and how much that’s going to force us (individually and corporately) to re-invent ourselves on a regular basis.

Are you ready for that much and frequent change? I think my generation (And Steven’s) is the last to actually have a choice.

My lovely, talented daughters and their spouses won’t have that luxury.

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